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After all, says Myers, Okta is arguably the most successful application weve ever deployed. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Suite 390. To find out more, read our Privacy Policy and Cookie Policy. Want to give someone something unique this holiday season? Support. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Please enable it to improve your browsing experience. Log in. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Intelligent When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Forgot password? REDUCE RISK Rest assured your contractor compliance is always audit-ready. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Come on board! Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ The typical military family moves every two or three years. They love it because it does what it's supposed to do.. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Copyright 2023 Liveops, Inc. All rights reserved. Sign in. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I don't mind the extra training if they had compensation for it. Existing Duo Security enrollments. Enjoy the freedom and flexibility of being your own boss. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Avoid Recruiting Scams Different programs have different pay structures. This means you can choose when, where, and how often to work! Live far from an urban center? Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. But, the site does not guarantee that youll take calls during those hours. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Copyright 2023 Liveops, Inc. All rights reserved. Sound: Must have a sound card installed and be equipped with speakers or headphones. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Main hustle or side gig its all up to you. Learn about Liveops Enterprise Solutions Click Here . Support. Once the Openforceplatform was in place, a major pressure point was released. Keith Myers, SVP Business Technology, Live Nation. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. We use cookies to improve your experience on our website. One where youre provided with free warm leads? Our Offices. Scottsdale, AZ 85257. Heres a direct link to where you can sign up. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. It changed what we focus on as IT, he says. Well learn about your business and help guide the best solutions based on your needs. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Customers sometimes need to speak with a live agent. Then, this is the place where you can find some sources which provide detailed information. Attack Protection. Rather, you are self-employed meaning you work for yourself, or your business. Help patients get the most out of treatment plans. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Whats it like to be self-employed and provide virtual contact center services? To find out more, read our Privacy Policy and Cookie Policy. Easy global collaboration. Submit ticket. Users verify their identity by . If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Remember me. Forgot Password Enter the email address associated with your account. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Keep contractors happy with accurate payments on time, every time. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Still have questions? Browse case studies, customer service tips and other helpful resources for enterprises. Our developer community is here for you. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Have additional questions about applying? Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Conducting inbound/outbound customer service calls. Cons. If there are system issues, you will not get paid. This was a tight category! Go Further; Marketplace. Knowledge Base. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Your customers deserve the best at every touchpoint. Assist customers with orders, questions, and returns. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Is Liveops nation legit? Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Money is amazing, but like every job there are flaws. Username or Email Password. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Or you do, but sit & sit with few to no calls? Universal Login. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. To accept cookies continue browsing as normal. Public Relations e-mail (press@liveops.com) Locations. Actual earnings may vary depending on client opportunity and support required. Press & Media. By Veronicas pandemic story is unfortunately all too common. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Not everyone will be as precious with your business as you are. Status. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Since you are self-employed, you are in control of your profits and losses. To accept cookies continue browsing as normal. Liveops SWA Array Overview This app integration supports Single Sign-On. Learn More. Mobile first. Remote work is undeniably popular and LiveOps offers that. Group Linking Link Okta groups to existing groups in the application. Submit ticket. View our background requirements here. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Live Nation currently has about 15,000 internal employees using some 250-plus applications. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . I enjoy working with LiveOps because it allows me freedom to choose my work schedule. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce.