portland airport tsa phone number

Do not place anything on or under the electronics when putting the items in a bin. Someone from our customer service department will be in touch soon to follow up. Free Baggage Carts Upon Request Smarte Carte provides free baggage carts for military personnel who present current military identification. . Check with your airline for any travel documents required for your specific flight. The $78 enrollment application fee covers five years of participation in TSA Pre-Check. View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. Contact Information First Name: Last Name: Email: For additional information on animal travel, visit the International Airline Transportation Association 'Travelers Pet Corner' and USDA, Animal and Plant Health Inspection Service 'Pet Travel'. Airlines Serving PDX The indoor pet relief areas are located post-security. PWM NAC Procedures Working Group Meeting- Thursday March 2, 2023 at 5pm TWIC Apply for a TWIC card. Be sure to check with your airline in advance of your trip or visit the U.S. Department of State - Bureau of Consular Affairs website to learn what you'll need. Membership in a CBP Trusted Traveler program, such as Global Entry, will allow you to receive TSA Pre-Check benefits on all participating airlines. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. For additional information, please visit https://flypdx.com/Parking. Portland International Airport (PDX) is open 24 hours, 7 days per week. Lactation rooms for individuals who wish to express milk prior to or following a flight are located post-security near Gate D2, Gate E8 and across from Capers Caf near the South Lobby on Concourse B. Contact Us | U.S. Customs and Border Protection Contact Us For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you. This applies to both carry-on and checked baggage. The outdoor area is located outside the airports baggage claim level (south side). Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. If they continue their journey they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. If you are traveling internationally, your airline may require additional travel documents. Be sure to put your name, address and phone number on all your luggage and carry-on items. Bikes can also be shipped via all cargo carriers. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. If you simply need to drop off or pick up someone at the airport, you can use the drop-off/pick-up areas located in front of the terminal building on either the upper level or lower level roadways. Prohibited Items Contact us. Trained service animals are allowed in the airport any time. Consider parking in the garage and assisting your party into the terminal. The Utah DLD, in collaboration with other state agencies and GET Group NA, launched Utah's mDL program in 2021. Baltimore/Washington International Thurgood Marshall Airport (BWI) Cincinnati/Northern Kentucky International Airport (CVG) Montreal Pierre Elliott Trudeau International Airport (YUL) Winnipeg James Armstrong Richardson International Airport (YWG) *There are no enrollment centers at these locations. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). I love small local airports. There are three TSA Security Checkpoints: East, West, and TSA Pre . Yes, you may stay the night in the airport if you have a boarding pass or flight reservation indicating that your flight departs within 24 hours. Airport Communications Staff are available 6:00 a.m. - 9 p.m. PT daily. Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. There is ease to get in and out and the rental cars are right onsite. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. The TSA also struggles with long lines and can take a while. U.S. Department of State - Bureau of Consular Affairs website. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. Express Lanes are typically available during the busiest flight departure periods at the airport. You can find courtesy phones near the elevators, and airport operators are available from 6:00 a.m. to 11:30 p.m. Transportation Security Administration's (TSA) website. For instance, your airline may require a birth certificate if you are not purchasing a seat for your child, as they have age restrictions for children flying in your lap. To use the security checkpoint Express Lane present a qualifying mileage program card, boarding pass with Even More Space and Even More Speed logo, First Class or Business Class boarding pass, or proof of travel from Portland to Seattle. get driving directions from your location, US Transportation Security Administration Website, Portland airport security and screening procedures, TSA Precheck enrollment, appointments, and fees, Carry-on and checked baggage restrictions, Portland airport security line wait times. It is a food desert. At PDX, we understand and appreciate the need for some passengers to travel with their animals. It is the second busiest airport in Arizona, after Phoenix Sky Harbor International Airport.. County Office is not affiliated with any government agency. All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. To enhance security and speed you through the security screening process, the TSA, the Federal Aviation Administration (FAA) and/or airlines prohibit some items in your checked and carry-on luggage. TSA Pre How do I purchase an airline ticket or change my current reservation? Call or Text . This includes such foods as cheeses, peanut butter, jams, sauces, salad dressings and beverages (over 3.4 ounces), to name a few. Phone Number: 503-460-4234. TSA Pre-Check Lane TSA Pre-Check allows select frequent flyers of participating airlines and members of U.S. Customs and Border Protection (CBP) Trusted Traveler programs to receive expedited screening benefits. 7000 NE Airport Way We know some travelers need a little assistance getting on their way. You are not limited in the amount or volume of medically necessary items in your carry-on baggage. For specific carry-on item information and size restrictions, contact your airline. No reservations are taken for the parking garages or Economy Lot. Security Checkpoint When traveling through PDX uniformed military personnel may use the Express Lane (when available). While decriminalized in Oregon (and some other states), possession of recreational marijuana is still considered a federal crime, as is the transport of marijuana over state lines. Please note that the TSA recently made an exception for liquid hand sanitizer and is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 Portland (45.58926 ,-122.593753) Lost And Found If you've lost something at Portland International airport and would like to recover it, the proper contact information is below. Airline Information Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). United Airlines - Airline Tickets, Travel Deals and Flights If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS . If thats the case, you are welcome to step inside and give them the help they need. You may contact the TSA for questions about: Orlando airport security and screening procedures; TSA Precheck enrollment, appointments, and fees; Carry-on and checked baggage restrictions You can pay at the exit booths as you leave the garages or Economy Lot. Phone: 503-326-7063. Marked disabled parking spaces are located on each floor of the parking garage near the elevators. For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . 2226 reviews of Portland International Airport - PDX "The Portland International Airport is a quaint, medium sized airport with enough breathing room to get through baggage check. You can bring pies and cakes through the security checkpoint, but they are subject to additional screening. Customer Service - tel. Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). The official guide to Oregon travel and tourism information. Port of Portland 7200 NE Airport Way Portland, OR 97218; . The Economy Lot is the least expensive parking option at PDX. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. Disabled parking spaces are located next to the bus shelters in both the red and blue Economy Lots. It is a good idea to attach your name, address and telephone number to your computer and other electronics. The Jetport Terminal Building is Always Open. Contact your airline for questions regarding specific ID requirements for travelers under 18. As you leave the terminal and enter the Short-Term Garage, you can also pay at any of the Quick Pay kiosks located in the tunnels and on the 1st and 4th floors of the parking garage. Your airline is responsible for issuing gate passes to family and friends of military personnel, and it's done at their discretion. Email Airport Administration They may not be used or charged on the aircraft. Tuesday: 10am-5:00pm Wednesday: 10am-5:00pm Thursday: 10am-5:00pm Friday: 10am-5:00pm Saturday: CLOSED Sunday: CLOSED During open hours call 503-460-4272 If you have lost an item in the airport, please file an inquiry on the below link. Contact your airline for opening and closing times. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. Your best bet is to call the traveler directly or have the traveler paged at the airport. What should I expect at the security checkpoint? TSA recommends that you arrive at least two hours in advance of your flight time. Be sure to put your name, address and phone number on all your luggage and carry-on items. It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. Utah is the first state in the U.S. to launch a production mDL that is fully compliant with ISO 18013-5 the international standard that ensures global acceptance as legal ID and . If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. Prohibited Items accidentally Brought to the Checkpoint If a prohibited object is discovered, you have the option of relinquishing the item to security staff, putting it in your checked bag, leaving the line to mail the object home, or staying in line and using a Mailsafe Express mailing station at the security checkpoint to mail your item. Items left on aircraft are handled by airlines. Please keep batteries and electronic equipment, including laptops, cell phones, personal digital assistants and cameras with you, or in carry-on baggage - not in your checked baggage. Phone number (541) 504-3499. The Port Police will not seize marijuana from travelers when traveling out of PDX if you hold a valid Oregon Medical Marijuana card and you are not carrying a quantity that exceeds an amount that you are lawfully authorized to possess. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. The Lost and Found office can be reached at 503.460.4272 or pdxlostandfound@portofportland.com. Where do I catch MAX, the light rail train? Gate passes are available for most, but not all, domestic arrivals and departures, as well as international departures. An official website of the United States government. Please be aware that animals that are not traveling with their owner or being shipped by air are not allowed inside the terminal. Airlines Serving PDX. For more information, please contact your airline. Please be aware that curbside service is subject to change. The downside is that the airport offers very limited food service options. Types of acceptable ID to access the security checkpoints (which include driver's license and passport) are outlined on the TSA website. Check directly with your air carrier or cargo company for the location of their office. TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. In addition to TSA Pre-Check benefits, Global Entry members can also utilize Global Entry kiosks to expedite their clearance through Passport Control and U.S. Customs when traveling internationally. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. You'll find the mailbox pre-security at the South Service Center in the Clocktower Plaza, near the A/B/C checkpoint. Eugene, OR 97402. Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. Request a TSA official for a speaking engagements. PDX Parking. Expect a response in approximately five business days. Eligible mileage program cards are listed below. If your pick up is in the evening, the upper roadway is typically less congested and is a good alternative location to pick up your party. Our Noise Management department can assist you with any questions or concerns about aircraft activity or noise. TDD: 1.800.815.4636. 2. We are always interested in what you have to say. Carry-on Items All essential items, such as medications and important travel documents, should be included in your carry-on items. Place all electronics larger than a cell phone (for example, laptops, tablets, e-readers and handheld game consoles) in bins for X-ray screening in standard lanes. I left something on the aircraft, how do I get it back? For information regarding prohibited items and screening Use CLEAR for seamless, predictable security right away! What identification is required for me to travel? PDX parking areas are fenced, well-lit and patrolled by Port of Portland police, as well as parking and airport operations staff. Generally, as long as your medication is in the original container with the pharmacist's label, you'll be permitted to bring it on the plane. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. www.tsa.com. 25 mins from Bend, OR. In the event you arrive at the airport without valid identification, you may still be allowed to fly. Other types of acceptable ID to access the security checkpoints are outlined on the TSA's website. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) You can also bring larger quantities in your carry-on luggage if you purchase these items after going through the security checkpoint. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. TSA Guidelines; Identification Requirements; CLEAR Airport Security; RESERVE powered by CLEAR . TSA Helpline You may call the TSA Cares toll free helpline at 1.855.787.2227 (Monday through Friday) ahead of your travel date with questions regarding what to expect during screening. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. Pricing, schedules and routes vary from airline to airline, so contact the airlines directly for ticket pricing and reservations. 158 . Portland, OR 97218. 3. If this is an emergency, call 9-1-1. TSA is a place for people looking to join a mission that matters. You can drive and leave your car in one of the convenient parking facilities. Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. If thats the case, you are welcome to step inside and give them the help they need. Should you require additional time when picking up your party, consider using the airport's parking garage directly across the street. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. If my checked baggage is missing, damaged, or delayed, who can help me? Taxis are located on Island 3 on the lower roadway outside of baggage claim. Remember that greater quantities of liquids, gels or aerosols can be taken in your checked luggage. I have to carry medication with me; will it be a problem taking it on the plane? If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. How do I arrange for wheelchair assistance? Always. Noise Event Report Please provide the following information: These devices may only be carried in the aircraft cabin (in carry-on baggage or on your person). Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. 503.460.4500 Email Us. If you are traveling to a destination outside of Oregon, upon arrival you are subject to laws in that state. However, after you have gone through security, you may purchase food to take on the airplane. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. Your airline can also assist you. Federal directives allow only two carry-on items per passenger. Please note that both your passengers and all of their luggage must be at the curb ready to load to be considered active loading. Phone: 541-682-5430. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. Each traveler is allowed to take 1 quart-sized, clear plastic, zip-top bag holding 3.4 ounces (100 ml) or smaller containers of liquids and gel-like items such as shampoo and toothpaste. You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. Portland International Airport (PDX) is open 24 hours, 7 days per week. The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. Consider using the Cell Phone Waiting Lot to avoid circling while waiting for your party to arrive. Portland International Airport (PDX) is open 24 hours . Yes, there is free Wi-Fi access in the terminal, rental car center and TriMet MAX platform. U.S. Department of State / The Bureau of Consular Affairs Your wheelchair aide will assist you with your luggage. Trained service animals are allowed in the airport any time. It is recommended, not required, that the name on prescription medication label match your boarding pass. Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? The gates for this concourse are labelled as C1-C13, C15-C19, C20A-20C, C21, C22A&B, and C23A&B. Concourse C is served by Alaska, American, JetBlue, and Southwest. If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. At PDX, we understand and appreciate the need for some passengers to travel with their animals. Ex-felon Seretse Clouden, 42, was arrested for trying to board a flight from Newark armed with an AR-15, handguns, Taser and bogus US Marshalls badge, but was caught at the luggage check-in. What is the address for Portland International Airport? Portland International Airport is owned and operated by the: Find helpful tips to get you to your plane relaxed and on time. If you are 75 or older you can also leave a light jacket on when going through the security checkpoint. Directions. Airline credit cards are not acceptable. Portland International Airport There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. Follow the signs near carousel 2 in baggage claim. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. The National Plan of Integrated Airport Systems for 2011-2015 categorized it as a . TDD: 1.800.815.4636. Policies regarding animal travel vary from airline to airline, and not all airlines ship animals. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. How do I check the status of flight arrivals and departures? If you are a qualifying mileage program card holder, a JetBlue Even More Space and Even More Speed customer, a First Class or Business Class passenger, or are traveling from Portland to Seattle using the B/C security checkpoint, you may also use the Express Lane to get through security checkpoints a little faster. Please be aware that it may take a few minutes for a Smarte Carte representative to come to your location to assist you. The lower level roadway can become congested. Ticket Counter Check-in The airports lobby is open 24 hours, 7 days a week. We recommend that you arrive at the airport 2 hours before departure for domestic flights during the busy early morning hours. TSA. The Port of Portland complies with and enforces applicable state and federal laws. Animals not traveling with their owner or being shipped by air are not allowed inside the terminal. The Port Police may be called in by the TSA on a report of marijuana at the checkpoint. PDX Parking. People serving a higher mission or searching for stability. Liquid, gel or aerosol medication containers that are 3.4 oz (100 ml) or less can be placed in a clear 1 quart sealable plastic bag (mixed with toiletries) without the need to declare these items.