Liveops Okta. Find Out How & Apply . Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Flexibility. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. This login is to access our Shiftboard online scheduling and people. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. https://www.liveops.com . Or, sign in using: Login using Okta. The agent community sits at the core, and we dont take this lightly. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. - Liveops The modern contact center. option Add a new device appears in Duo Mobile settings. In healthcare, engagement and patient connection are paramount. Earning potential. With Liveops Nation behind you, the. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Autonomy. Keep in mind, the more you service, the higher your earning potential! Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Universal Login. You get to dictate when and how often you commit to providing services. View our background and credit check requirements here. Website. Thanks so much for taking the time to leave a review! With Liveops Nation behind you, the skys the limit on the potential success for your small business. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. This means you can choose when, where, and how often to work! Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Im also a nurse. Log-in to the worlds easiest to use Learning Management System Their consistency, professionalism and customer service are unparalleled in the industry. Create success for our clients by working cross-functionally to build strategies that maximize program results. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Liveops is a legitimate company. FLEXIBILITY AT SCALE. Earning potential. Attack Protection. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. 3,309 Following. This app integration supports Single Sign-On. Our developer community is here for you. We didnt just evolve the remote contact center model, we revolutionized it. Either search term value. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Dont let the next surprise get in the way of delivering a great customer experience. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . The background/credit check requires a $45 processing fee paid directly to our vendor. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. To find out more, read our Privacy Policy and Cookie Policy. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. National and Local Networks, 401(k) (Traditional and Roth) You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. Were here to improve peoples lives. Healthcare and Medicare enrollment can be complex. There is absolutely no paid training. Copyright 2023 Liveops, Inc. All rights reserved. Tuition Reimbursement. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. I use the money to take my grandchildren shopping or on day trips. If you love helping improve peoples lives we want you to work with us. Organizations. great training and continued support. We call the agent community Liveops Nation. Want to become a Liveops agent? The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Good pay, ability to make your own schedule. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Liveops energizes agents through rewards and recognition. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. I like to help people. You can also manage cookies in your browser settings. Freedom. Join Liveops Nation and experience the freedom and autonomy of being self-employed! They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Copyright 2023 Liveops, Inc. All rights reserved. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. This te. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Innovate without compromise with Customer Identity Cloud. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Read more. Go Further; Marketplace. Liveops regularly hosts well-attended, agent-focused events. To accept cookies continue browsing as normal. Build a thriving work-at-home business providing remote customer service for top brands. We endeavor to do the right thing, every time. You are using an unsupported browser. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. They want right-time. Our scalable platform lets agents define their availability. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Earning potential. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. 7,827 Followers. Copyright 2023 Liveops, Inc. All rights reserved. Grow your home business through Liveops client network, working with the brands you know and love. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. HSA and PPO Options The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. At Liveops, we believe in improving people's lives no matter where, when, or how they work. To accept cookies continue browsing as normal. From professional services to documentation, all via the latest industry blogs, we've got you covered. The background/credit check requires a $45 processing fee paid directly to our vendor. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. We call the agent community Liveops Nation. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Thank you for sharing your experience with everyone! Knowledge Base. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Efficient. Required fields are marked *. Copyright 2023 Liveops, Inc. All rights reserved. Duo Security for MFA | Okta. See all features. The freedom of an entrepreneur. Add this integration to enable authentication and provisioning capabilities. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. We use cookies to improve your experience on our website. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. All rights reserved. The world class support of Liveops and unparalleled access to world-renowned clients. Scottsdale, AZ liveops.com Joined January 2009. To accept cookies continue browsing as normal. 2-4 weeksMost training is 2-4 weeks. Public Relations e-mail (press@liveops.com) Locations. If not, reach through the comment section. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. . Liveops mobilizes reliable, brand-certified agents. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Managing multiple systems, programs, and screens simultaneously. You can also manage cookies in your browser settings. Also shoutout I recommend both new and veteran agents watch this entire video. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. !#liveops #seoulbox #onlineincome LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Support. Link Okta groups to existing groups in the application. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. We believe every voice matters. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Independent Contractors are responsible for expenses and control their profit and loss. Enjoy the freedom and flexibility of being your own boss. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Please enable it to improve your browsing experience. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Money is amazing, but like every job there are flaws. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Learn more about us at www.liveops.com. As an agent with Liveops, you are a self-employed independent contractor, not an employee. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. We are empathetic, good-natured, down-to-earth people who like to have fun. You may also receive performance-based pay or other incentives. Pros. Main hustle or side gig its all up to you. Okta updates a user's attributes in the app when the app is assigned. You can also manage cookies in your browser settings. Please review the Liveops basic technology requirements by clicking here. Flexibility. Are you an employee? We would like to show you a description here but the site won't allow us. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. We've been partnering with Liveops since 2010 for all our inbound needs. This login is to access our Shiftboard online scheduling and people management system. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. We use cookies to improve your experience on our website. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Job Work/Life Balance. Its why weve led the industry in virtual flex agent services for more than 20 years. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. You are your own boss and set your own hours so there is a great work/life balance. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Client opportunities may have additional requirements, including expanded client-specific certification. Flexibility. We use cookies to improve your experience on our website. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Creates or links a user in the application when assigning the app to a user in Okta. Please update your browser to the latest version on or before July 31, 2020. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Login to track your existing support requests. Import the user attribute schema from the application and reflect it in the Okta app user profile. Join the Liveops corporate team and help improve peoples lives. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Returns the exact phrase match within quotes. transparency. Quickly assessing customer needs and providing sound solutions. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. 1099 Independent Contractor offers no benefits, Paid by the minute. Secure your consumer and SaaS apps, while creating optimized digital experiences. Employer Matching Opportunity, 100% Employer Paid Life Insurance