It took about 10 mins for our server to come over and greet us and pour us some water, before he scurried away to another table without explaining the menuor offering to take our drink order. Swimming up to the hotels in-pool bar a literal watering hole, where the dress code consists of your bathing suit, sunglasses, and some. My husband and I are thinking of going on a trip this summer and so far Im loving what I am hearing about Akumal. I'm interested to get a peak at them! Let me know if you have any other questions! Meanwhile, the west coast shelters more rugged shores, perfectly positioned for sunsets. How much did your private car from/to the airport cost please? Secrets is a little more lux. You can be as active as you want to be at the Secrets Akumal. Im not sure if they offer it a separate fee, I dont believe so. With a Mayan name meaning "place of the turtle," this AAA Four Diamond resort is renowned for its beautiful beach, calm Caribbean . With this package, guests will receive one Romantic Dining experience during their stay. During our stay, we saw a singer/band who were super good and then after this, they sometimes had a show in the same area. Service was great at both resorts. It's close neighbors with two other hotels, making the public beach area feel particularly cramped. The bathroom was also quite spacious. Which would you recommend? Are there activities for single adults in that age group? Tatyanas Everyday Food specializes in flavorful unique desserts, everyday meals, old-fashioned cooking techniques, and traditional Eastern European recipes with easy-to-follow video instructions and accessible ingredients. The ride from the airport took 2 hours due to traffic. Save my name and email in this browser for the next time I comment. pizza ect. Just be careful not to fall asleep, or if you do lather yourself in sunscreen first. Everyone went above and beyond to make our stay extra special! Birthday. Italian Restaurant Italian Restaurant. Length:7,272 yards When you book a higher level room, this option is automatically included. The 'cheese' looked more like scrambled egg and didn't seem to be melted or anything, maybe just congealed. To use our mobile site, please enable JavaScript. Secrets Akumal in my personal opinion! Secrets Akumal has snorkel equipment you can hire but it is also cheap to buy some locally if you want your own. The beach was stunning, clean and free of seaweed during our stay. - Cappuccino Mousse (dessert) = Ok, but not very flavourful This is the version of our website addressed to speakers of English in the United States. What do you think they would charge if we were able to upgrade to a preferred club for our 5 night stay? Grand Palladium info on each of the 4 sections. Portofino Restaurant is rated accordingly in the following categories by Tripadvisor travelers: Carretera Chetumal-Puerto Juarez Km, 256-100 Grand Palladium Colonial Resort & Spa, Akumal 77710 Mexico. . Dress Code: Casual They even have the floating lilo things included as part of the hotel no extra charge so you can see one and grab one and go floating away in the pool. Group classes such as dance lessons and Yoga are offered on-site. , Your email address will not be published. secretsakumalrivieramaya.com website is dedicated to Sell ONLY Secrets akumalrivieramaya Resort and other Secrets Resorts. Portofino - Restaurant and bar specializing in Italian cuisine. This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide. Secrets Akumal is located in the Riviera Maya, about 15 miles north of Tulum, Mexico, and overlooks the Caribbean Sea, giving guests an eyeful of the water from many points on the property. In most aspects of the resort, Secrets does a good job at making things feel spacious yet intimate, but the hotel pool areas are an exception. They also didnt have any other rooms available for us to switch to, so we were stuck with the one we got. On the beach, guests can grab drinks from the hut-style Barracuda Beach Bar. Where on the FB page? Too bad my husband didnt realize he could have dressed in shorts, as he would have - given how hot it was in the restaurant! Boasting international cuisine and special menu items, including gluten-free and . Carretera Chetumal-Puerto Juarez Km, 256-100 Grand Palladium Colonial Resort & Spa, Akumal 77710 Mexico +52 984 877 2100 Website. Hi Lony, thank you so much for your kind words it means the world. If you have not eaten at Portofino for whatever reason, you should try it. Which room amenities are available at Secrets Akumal Riviera Maya? I ordered the steak, this was supposed to be NY Strip I think, but it was pretty fatty and tough, it also had cheese on it which wasn't on the menu. Hats off to the team and staff at Secrets Akumal for making this a truly memorable stay. The drinks by the pool are waiter-served and they never leave you long without a drink in hand. It started off ok, they did seem to push the extra charge bottles of wine though, and the buffet starters were alrightand looked impressive. This luxurious property is landscaped with over 4,000 types of trees and flowers, winding outdoor walkways, and an intimately serene vibe thats often hard to find in a mid-sized all-inclusive resort. This adult-only hotel offers a fitness center, beauty shop, nightclub and evening entertainment. Our protocols begin the moment you start planning a vacation to the time you return home! During our stay, this didnt bother us too much but I can imagine it gets even busier during the peak months of February through April! what are the Cons of the Secrets over the Unico? Which would you recommend? We have visited several all-inclusive resorts before but this one was by far our favorite. Secrets Akumal Riviera Maya - All Inclusive - Adults Only. Escape into luxury at Secrets Akumal. For a similar but often cheaper alternative, consider Akumal Bay Beach and Wellness Resort. Cost varies by location. At first, I had no idea where we headed on this little adventure. Each is uniquely decorated to pair with the . Did you book with us? Best. Tripadvisor performs checks on reviews. The panacotta looked beautiful but had no flavour and wasnt sweet at all. If the room type is very important to you, I recommend emailing the resort concierge in advance to ensure you get the room youre looking for! Top room amenities include a minibar, air conditioning, and a flat screen TV. My fiancee and I are having our wedding there on August 27th, 2022. It's ideal for friends and couples who want a basic all-inclusive experience and a beautiful stretch of beach. We felt completely spoiled in their brand-new SUVs. Hi Sarah, Thank you for providing such a lovely review! The chef, Luis came out to check on our meal, as well as the staff had an awesome attitude, bringing us cassisfrom the bar to add to our champagne.More, SERVICE: No sleeveless shirts for men. One of my friends ordered a pasta dish which wasn't terrible but very spicy and not as described on the menu. PROS: LOVED, loved, loved our room! We are scheduled to go over the Thanksgiving holiday and very much looking forward to it. Hello Sarah, Meetings and nightly shows take place at the convention center, which can hold up to 900 guests (no audiovisual equipment included) and theater space, while private dinners are often hosted outside in the surprisingly elegant, central gravel courtyard. Dress Code: Casual Elegance Dress code - it was our understanding (perhaps wrong) that men had to dress in long pants. Closed now : See all hours. At Secrets Akumal, I loved the fact that there was more than one pool. I cannot wait to stay here again, its in my top 3 hotels Ive stayed at ever. Thank you. For breakfasts, guests can choose between items like pastries, made-to-order omelets, and cold cuts at the main buffet or an international menu with pancakes and eggs Benedict at the pool-adjacent Seaside Grille. Italian Restaurant Italian Restaurant. Learn how your comment data is processed. It was actually voted one of the top 10 beaches in Mexico on TripAdvisor not so long ago. We havent had this issue before at other resorts in the area. Secrets Akumal Riviera Maya: A gem! While we appreciate a family-friendly hotel when children are, Mexico is known for its stunning beaches, dense jungles, rich history, and flavorful food. Loved the piano music while we were there. It winds through the jungle, cenotes, and lakes to offer golfers of all levels a fun, challenging round in the tropics. Dining & Drinks. Dont forget to call or email us to get the best deal on this resort. Telephone : 011 984 877 3600. Secrets Akumal Riviera Maya: The best Secrets experience by far - See 10,565 traveler reviews, 13,233 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Secrets Akumal Riviera Maya: Lovely resort with excellent staff - See 10,573 traveler reviews, 13,237 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Were they limiting capacity there? We were blown away with the beautifully maintained grounds at this resort! I hope you have a wonderful trip! Daily activities, games, sports and nightly entertainment is available. Just behind this pool is the main pool, where the vibe is more chilled out, but the chairs can be as hard to come by. The beachfront infinity pool and swim-up bar is often one of the more packed spots, especially during peak daytime hours. The unlimited luxury concept available at the Secrets Akumal removes any need for reservations at any of their 9 restaurants. Blackout dates and restrictions may apply. Escape to the serene shores of the Riviera Maya to a resort perfectly placed in the captivating Akumal region. Just returned, a beautiful clean resort, great employees who seem to love their job and enjoy making guest feel special. The tiramisu was a generous portion. There are 5 bars throughout the resort offering unique cocktails, cold beer, and fresh drinks. Two incredible choices! Thank you, Experience Excellent service everywhere! Akumal Bay Beach and Wellness Resort (ABBWR) Information. It acts as a white label for the Travel professionals operating the website. We loved the bruschetta and portobello mushroom starters, the lasagna, seafood pasta and steak mains and the tiramisu was lovely too!! HI Gi, all meals. Happy travels. We loved the quick, easy and smooth check in process! Have you found yourself in desperate need of a vacay? Hi Sarah! Yes, guests have access to a pool, a fitness center, and a sauna during their stay. We had some great and some not so great food at this resort. International buffet for breakfast and lunch If you would prefer to speak to someone instantly please call us on our toll-free number at (888) 537-9797 so we can quote you over the phone. Beaches are public land and the resort beach can get quite busy at peak times of the day. Overview. I am torn between Le Blanc Cabos or Secrets Akumal? Aww lovely Abbey, wishing you another amazing experience filled with lots of memories and good times. What is Travelers Choice Best of the Best? This is all outside and there are some inside spaces to sit but it is all open so not air-conditioned. Add to wishlist. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Can you confirm? Choose from 6 dining options serving international gourmet cuisine including 3 la carte restaurants, a grill, a caf and a buffet. Rating:75, Tee times:6:30 am. See more questions & answers about this hotel from the Tripadvisor community. Whether you choose to venture out and immerse yourself in the stunning surroundings, or you prefer to stay put, there's plenty to keep you . Traditional Mexican cuisine Every room comes with a little balcony, which includes chairs, a little table and a large hot tub. Secrets Akumal Riviera Maya: Heaven on earth - See 10,548 traveller reviews, 13,190 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts property with the ultimate peace of mind. Savor Every Bite. You arent far away from Playa at all so Id encourage you to explore both areas. Otherwise, do yourself a favour and try one of the other a la carte restaurants in the Bahia Principe complex.More, In 6 trips to Bahia, we had never eaten in Portofino. Required fields are marked *, Get discounts on the top-rated tours in Cancun, Playa del Carmen, and Tulum. FOOD QUALITY: Up to 25%! This beautiful adults-only retreat offers an Unlimited-Luxury experience, with its beautiful, elegant suites designed with relaxation in mind, and many offering stunning views of the ocean. - Gorgonzola Chicken (main) = Very Good Am I glad we did! I give the resort 5 stars but if all the restaurants were like this one, Id give the resort 1 star. Secrets Akumal Riviera Maya Secrets Aura Cozumel Secrets Bahia Mita Surf & Spa Resort . This resort is going to be gorgeous in a year once completed and settled in. The food at the Italian restaurant (Portofino) was excellent. Six bars make sure guests don't go thirsty. - Portobello Cream Soup = Ok, but bland To say its supposed to be an al a carte restaurant Iwas expecting more.More, This is the version of our website addressed to speakers of English in the United States. Contact us for the best deal. Both resorts are so wonderful! Each ground-level room has a personal terrace and heated plunge pool, while Preferred-level rooms snag benefits like better placement closer to the ocean, balconies with pool, and in-room extras like chocolates, sunscreen, and shave kits. After soaking up the lavish luxury and ambiance, heres my review of this hotel. A maximum of 4 Top notch service in all aspects. Everyone was so attentive to every single one of our wants & needs. Alan was the most amazing concierge that we have ever encountered in any vacation we have been on! Just 20 minutes from Playa del Carmen and one hour from the Cancun International Airport, this state-of-the-art, adults-only resort offers a truly blissful . . - Bruschetta Trio (starter) = Pretty Good As a local agency, the best news of all is that I can get you exclusive rates and ensure you get all the best perks and discounts available. This resort is incredible! Situated on the coast of the Yucatan Peninsula and just a one hour drive from Cancun International Airport, this haven is located on one of the most pristine beaches in Mexico. We love food and a great beach. From seasonally-inspired menus to authentic regional favorites, there is a culinary experience for every palate at Secrets Akumal Riviera Maya. Small children could cook and present better. A stay at this resort also means you can enjoy meals and entertainment at 6 other resorts. Nothing bad to say at all about our time at Secrets. With six gourmet la carte restaurants, a buffet, a cafe and a grill, in addition to six chic bars and lounges, Secrets Akumal Riviera Maya offers a wide range of dining options. Regarding the Preferred Club. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was very clam and the turtles were right there! Although the ride back to the airport was only 1 hour and 15 minutes! Choose the swim-up bar, lobby bar, lounge music bar, or a beach bar. Given the expressions of other patrons in the restaurant, it seemed like we werent the only ones annoyed with the slow service (one table had their school aged daughter fall asleep in the chair while waiting for their entrees, while the dad appeared rather annoyed; and several tables left before dessert - maybe a personal choice not to have dessert, or perhaps they just didnt want to waste any more time waiting). The best option is to give us a ring on our toll-free number to discuss with our travel co-ords who have been to both these hotels most recently. The resort is situated along a stretch of coast that is a protected sea turtle environment. cocktails, savoring delicious cuisine at the restaurant of your choice and the Its an unbeatable, adults-only, luxury all-inclusive option for those looking to get away! responsible for cost of transportation to and from the resort. Secrets Akumal Riviera Maya: Way too short!! thanks for any and all advice we are looking forward to our trip Fine French cuisine See 10,573 traveller reviews, 14,176 candid photos, and great deals for Secrets Akumal Riviera Maya, ranked #1 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. You see, Akumal is removed from the hustle of Playa and is very luxurious, quiet, and relaxing. Alternatively, email us at customercare@playadelcarmen.com. Book Secrets Akumal Riviera Maya, Akumal on Tripadvisor: See 10,225 traveler reviews, 13,690 candid photos, and great deals for Secrets Akumal Riviera Maya, ranked #1 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. El Patio was our favorite restaurantthe waiters making our margaritas table side was amazing and they were absolutely delicious. Gourmet Italian cuisine Secrets Akumal Resort is located in Tulum, Mexico, about 1 hours away from the Cancun International Airport. I stayed in the Preferred Club in 2018 and can confirm it was worth every penny. Many punch list items that need to be completed. Relaxation at its finest! Savor and See nearby participating Secrets, Breathless, Dreams, Now and Sunscape Resorts and Spas. Your dream wedding starts here. Alternatively, please call us during our business hours on our toll-free number. Grilled specialties served poolside for breakfast, lunch, and dinner Service was good but the food alas was not. Shout outs to our wonderful servers and hosts. - Stuffed Portobello (starter) = Bland, but nicely presented The resort is a little hard to navigate at first but you learn your way around pretty quickly! Dine at one or all our nine restaurants (including six la carte options) during your stay for a taste of the world's cuisine. Would recommend sitting under a fan as it gets very hot in the room! Overall Secrets Akumal is probably in my top 3 favorite resorts to stay at. If you dont mind the heat and slow service, its ok. 7 Restaurants7 Bars/LoungesNightly Entertainment Room Service AvailableTheater. All-Inclusive Destination Weddings - 10 Facts Planners (Might) Skip, Top 10 Luxury Wedding Venues in Playa del Carmen (2023), 5 Best Adults Only Resorts in Cancun (2023) Save BIG When You Book Local, list of job opportunities in Playa del Carmen, Oceanfront or even a swim-up suite with a semi-private pool right off your terrace, Access to the preferred club lounge which offers continental breakfast hors doeuvres, exquisite desserts and fine liquors, Preferred Club Suites in Premium Locations, Coco Cafe fresh coffees, pastries and desserts, Side-by-side massage in a serene private escape. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ill be sharing my honest review, room tips and all about the food and location! In addition, for those short of time, the Maya Riviera Golf Club includes a fantastic 9-hole, par 27 golf course. The sun loungers have huge cushions on and headrests, so they are super comfy and unlimited towels are included, you just help yourself to them as and when you need them. The resort is beautiful and the week we were there the weather was gorgeous! From the time we were seated, it took: 35 mins to receive drinks, 45 mins to receive starters, 70 mins to receive the main course, and 90 mins to receive dessert. Or hop on the local bus. Secret's entrance is clearly marked from the freeway, though drivers will have to pull a U-turn to get on the right side of the street. All products are independently selected by our writers and editors. For this reason, I love to book an oceanfront room during our stays. Are you based in the US? Le Blanc Cabos had better food in my opinion, but the ocean is not swimmable in that area. That made for an excruciating experience considering the long wait we had to be served. Portofino Restaurant: Wonderfu place at Secret Akumal. Cant wait! The Barefoot Grill focuses on light lunch specials; Bordeaux specializes in French cuisine; Coco Cafe specializes in coffee and snacks; El Patio is best for Mexican food lovers; Market Cafe is an international buffet; Oceana is for seafood lovers; Portofino is a restaurant . See full Terms. YOUR WAY. The service was great and the food was really fresh great also! Don't wait and book now if you're in for a 5 diamonds experience! I felt like a Caribbean goddess. We love the Preferred Club option at Secrets resorts. Specially prepared a meal for us even! Does Secrets Akumal Riviera Maya have airport transportation? From the time we were seated, it took: 35 mins to receive drinks, 45 mins to receive starters, 70 mins to receive the main course, and 90 mins to receive dessert. This topic has been closed to new posts due to inactivity. Secrets Akumal Riviera Maya: perfect - Read 10,566 reviews, view 13,233 photos, and find great deals for Secrets Akumal Riviera Maya at Tripadvisor Deluxe . Or is that part of the all-inclusive? Its time! You may also give it five stars.More. Boasting international cuisine and special menu items, including gluten-free and vegetarian options, these meals are sure to satisfy even the most selective palette. Lots of options to choose from, some of us enjoyed relaxing, others had a great time trying various activities. Enjoy dinner and live Yes, dry cleaning and laundry service are offered to guests. Ive been to Riveria Maya 5 times and always stay at Akumal Bay. Slick bathrooms have rainfall showers in addition to the jetted tubs, plus Gilchrist and Soames toiletries, hairdryers, digital scales, bathrobes, and slippers. We arrived 5 mins before our reservation, and were seated in a timely manner. Are any cleaning services offered at Secrets Akumal Riviera Maya? I don't think you can find a better place that has excellent accommodations and amenities, outstanding cuisine and phenomenal service! Eric, Hi Eric if you booked this hotel with us contact us by phone and we will see what we can do for you. Delectable Italian cuisine, served la carte . Would recommend sitting under a fan as it gets very hot in the room! Free WiFi access is available. We would definitely visit this Secrets resort again! This might bring to mind a tranquil scene of sipping cocktails at the swim-up bar, but reality often sees rowdy kids splashing in the pool. Plenty of fun activities. Dress Code: Casual Elegance Alternatively, you may use, https://www.facebook.com/groups/876800659045840/?ref=ts&fref=ts. Im not a huge fan of ridiculously sized resorts (that take you a week to explore) theyre pretty exhausting and getting lost all the time isnt my idea of fun. Each restaurant has a specialty to suit the tastes of each customer. Bordeaux, and the Italian restaurant, Portofino, were our favorites. Bike rental is free, and once a week the hotel organizes a ride out to the popular Yakul Lagoon. Only one person out of 10 had a good meal. As soon as you are getting low on your beverage they are there offering to get you another, you literally dont have to move if you dont want to. Antonio made sure we had everything we needed poolside and the wait staff was outstanding. Nature. Thanks! And, with award-winning Pevonia skincare products, youre treated to an unforgettable spa experience. That said the hotel is roomy enough it feels spacious and uncramped. opportunity to see that evening's entertainment. They have great scuba diving right in front of the hotel, and the hotel grounds and beach are absolutely gorgeous! Disclosure: This website is part of Amazons Associates Program. They usually will have vendors come into the resort one night and set up like a flea market. I give the resort 5 stars but if all the restaurants were like this one, Id give the resort 1 star.More. Glad you found it useful! . Add to compare. If youre looking for a relaxing, enjoyable beach vacation, we recommend this place for you! Secrets Akumal is located in a protected bay area, specially protected for the sea turtles that live in the waters off the coast. During the day, most guests are scattered around the pool and beach area, with a hefty amount wading or snorkeling in the bay, and nights are relaxed with couples mostly venturing out for a drink before moving on to dinner. Dress Code: Casual Im happy to help! CARRETERA FEDERAL 307 CHETUMAL- PUERTO JUAREZ KM 254 + 600, Xpu Ha, Tulum, Mexico, 77780 - See map. Or do you feel sticking with what we have and all the different options there will be to be had.