So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. New comments cannot be posted and votes cannot be cast. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. Related: The best credit cards with price protection. Coverage applies for 90 days after purchasing the item. We'll run a soft credit check to find special offers, but it wont affect your credit score. Note that card coverage is sometimes secondary to any homeowners insurance and auto insurance policies, so you may need to prove that youve already submitted claims with other insurance providers. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . Terms apply to the offers listed on this page. Terms apply. If your item was stolen, you may need to show American Express a copy of the police report. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. This information may be different than what you see when you visit a financial institution, service provider or specific products site. This post contains references to products from one or more of our advertisers. Items purchased for resale, professional or commercial use. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. The Capital One Venture X Rewards Credit Card is an excellent everyday spending card. Check the details of your card's coverage to see if your incident is covered. Buyer's Assurance Protection Plan extends the original equipment manufacturer's basic warranty, the plan will not extend any additional coverage purchased from the manufacturer, retailer or any other source. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. How do I Earn Membership Rewards Points? Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. Compact discs, digital video discs, mini discs, audiotapes and videotapes. If you claim an item was stolen you will need a police report. Damage through altercation or modifications. We'd love to hear from you, please enter your comments. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Items purchased for professional or commercial use such as education, training or skills. Failing that, I also can search my order history at Amazon, eBay and other online retailers I use. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. is no longer available through NerdWallet. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. Note that purchase protection is different from. Gold or Rose Gold. *Benefits may vary by issuer. This card shines for this use, but overall the star ratings may differ when compared to other cards. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. Welcome bonus: Earn $900 cash back after you spend $6,000 on purchases in the first three months of account opening. 2023 American Express. Here is a list of our partners and here's how we make money. The Platinum Card, Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. Submitted a claim and it was approved the next day. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. has been collected independently by NerdWallet . To provide notice you can call Amex at the following phone number: 1-800-322-1277 or, if from overseas, by calling collect 1-303-273- 6498. Get more smart money moves straight to your inbox. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. The Centurion Card from American Express** and The Business Centurion Card from American Express. and U.S. supermarkets. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. 10 mile per dollar on hotels and rental cars booked through Capital One Travel; 5 miles per dollar on flights booked through Capital One Travel; 2 miles per dollar on all other purchases. Do not sell or share my personal information. You must file a claim within 90 days of your original purchase through this link or by calling 800-228-6855. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). Related: Everything you need to know about Amex purchase protection. However, not all purchases and losses are covered by AmEx purchase protection. Can You Get a Credit Card Without a Social Security Number? OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. Here is a list of our partners. Here, you'll need to provide a copy of the purchase receipt and proof of loss. The ideal credit card to aim for is one that will both maximize your earning on the purchase and give you protection against theft and damage. Please review. Maximum coverage per purchase protection claim: $1,000 per item ($500 per event if related to a natural disaster). 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. This information may be different than what you see when you visit a financial institution, service provider or specific products site. it back, American Express may refund the full pur chase price, up to $300 per item, excluding shipping and handling charges related to the item purchased, and up to a maximum of $1,000 per Card Member account per calendar year based on the date of purchase, not during the year the claim was filed. Be sure to check your cardholder agreement for your specific benefits. Many or all of the products featured here are from our partners who compensate us. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . For a complete description of the policies of your American Express card, select your card on this page. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. If a loss is due to theft, you may need to provide a copy of the police report. The purchase must be made in the United States, be in like new condition and the merchant must have previously denied the return. You can do so online or by calling Amex at 1-800-322-1277. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Terms and conditions will apply. The Amex EveryDay Preferred Credit Card from American Express. So how do we make money? Underwritten by AMEX Assurance Company. Please visit americanexpress.com/benefitsguide for more details. However, there are varying levels of protection. Purchase protection can save your skin and protect the items you've purchased if a recently-bought item is damaged or stolen. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Authorized users are also covered, as . Keep in mind that not all purchases or items are covered . You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. We may receive compensation when you click on links to those products. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Instead, check the benefits guide to see the card's purchase protection coverage. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. When evaluating offers, please review the financial institutions Terms and Conditions. Official application link: Ink Business Cash Credit Card. Create an account to follow your favorite communities and start taking part in conversations. ^ Eligibility and benefit levels vary by card. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. For a complete description of the policies of your American Express card, select your card on this page. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. All policies have a maximum limit of $50,000 in claims per calendar year. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. We may receive compensation when you click on links to those products. Amex Platinum Lost Item Purchase Protection Question So I recently. Items voluntarily or involuntarily discarded. You can view the full extended warranty policy for each card. Editorial Note: We earn a commission from partner links on Forbes Advisor. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased through. If submitting a claim by phone, you will be asked certain questions about your claim. Offer ends 3/29/23. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. Many or all of the products featured here are from our partners who compensate us. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. its said 10 business but its already past. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. This is just one scoring method and a credit card issuer may use another method when considering your application. It seemed like a good idea at the time, but once I received it and had a chance to install it, I realized that it scared my daughter and seemed too dangerous to me as well. Terms apply. Not all purchase protection benefits are created equal. The information for the Hilton Aspire Amex card has been collected independently by The Points Guy. Press J to jump to the feed. Not if you used the right credit card to make the purchase. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. The Platinum also offers 90 days of return protection, up to $300 per item. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. Improve earnings, maximize rewards and track progress toward dream trips. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. Underwritten by AMEX Assurance Company. There's a lot to love about the Amex Gold card. One-of-a-kind items, such as rare stamps and coins. Delta SkyMiles Platinum Business American Express Card. Pre-qualified offers are not binding. American Express makes it easy for you to file a claim for your lost, damaged or stolen item within 90 days from the date of your purchase. 14 points per dollar at eligible Hilton properties; 7 points per dollar on flights booked directly with airlines or through Amex Travel; 7 points per dollar on car rentals booked directly from select car rental companies and at U.S. restaurants; 3 points per dollar on other purchases. Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. read full answer Best Balance Transfer & 0% APR Credit Cards, NerdWallets Best Credit Card Tips for March 2023, Get more smart money moves straight to your inbox. And be aware of excluded purchases, too. When you purchase an item with a manufacturer's warranty, this benefit can add an extra year to the warranty. Please read important exclusions and restrictions. This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. endstream endobj startxref All financial products, shopping products and services are presented without warranty. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. Delta SkyMiles Gold Business American Express Card. Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. There is a maximum coverage amount of $10,000 per item and $50,000 per calendar year.*. Do not sell or share my personal information. AmEx makes it easy to file a purchase protection claim on its website. Any other documentation needed to substantiate your claim. As with any insurance policy, the devil is always in the details. Youre out of luck, right? All financial products, shopping products and services are presented without warranty. JavaScript must be enabled to experience the American Express website and to log in to your account. Please view our advertising policy page for more information. You can convert your Chase Freedom Flex earnings to Chase Ultimate Rewards points if you have an eligible card that earns Chase Ultimate Rewards points, such as the Chase Sapphire Reserve or Chase Sapphire Preferred Card. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. How do I Earn Membership Rewards Points? JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Terms apply. *Eligibility and Benefit level varies by Card. Welcome bonus: Earn 60,000 Membership Rewards points after spending $4,000 on purchases on your new card in your first six months of card membership. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. Editors note: This is a recurring post, regularly updated with new information. Call the number on the back of your card for help if you cant find the guide to benefits. Negotiable instruments including travelers' checks and gift cards. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S. Our points-obsessed staff uses a plethora of credit cards on a daily basis. All financial products, shopping products and services are presented without warranty. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. Terms apply. Our partners compensate us. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. You want a travel credit card that prioritizes whats important to you. So how do we make money? Other shopping protections: The extended warranty protection extends eligible manufacturers warranties of three years or less by one additional year. NerdWallet strives to keep its information accurate and up to date. Ben is a former credit card specialist for NerdWallet who wrote card reviews and comparisons and covered credit-related issues affecting consumers. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. I was not asked to return the items in question in either case. All Rights Reserved. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. You will need to provide American Express with the original store receipt or a printout of an online receipt. Each category has certain conditions attached to it. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. You will be asked certain questions about your claim at that time. * Eligibility and benefit levels vary by card. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. Return Protection1 Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening. Find the right card for you. Blue Cash Everyday Card from American Express. Our partners cannot pay us to guarantee favorable reviews of their products or services.