Some customers will ask you questions that you either haven't answered before or you know don't have a solution. Where are you moving your boat to? The origin of Job Interviews Funny Video Showing Interviewing is as old as Cavemen 5. Here are 55 other funny interview questions a potential employer may ask in your interview: Why are manholes round? 1. Someone in the office comes to you and wants to gossip about your friend. At the very least, find out why your company has this policy in place so you can share that information with your customers. Please let me know! https://www.youtube.com/channel/UCrY-kw5ZMCphv7hZJhBjTwA. Attention is focused on observable [], Guided imagery is a complementary therapy that can be a powerful technique to use with clients who have problems articulating their inner world with words [], Self-expression is a crucial aspect of healing through play, particularly for children, where fun activities release dopamine, providing enjoyment, focus, and the motivation to complete [], Chamber of Commerce (KvK) Registration Number: 64733564, 6229 HN Maastricht, 2023 PositivePsychology.com B.V. How Important Is Attitude in a Job Interview? Anger can be a difficult emotion to anticipate and manage. Heres a role play script you can use: I want to avail of the 1-year fitness plan. It's our undeniably superior (almost god-like) intelligence that made life difficult for us when we were children. Remember, no single product can do everything, and sometimes it's better to explain why a customer shouldn't do something with your product rather than encouraging them to fit a square peg into a round hole. Hi can i use ur story to make my first short movie and upload to youtube.. Role-playing scripts can be particularly helpful with reticent clients, replacing more traditional talk therapy techniques when individuals feel guarded or suspicious. Interviewer: OK. You are hired as the new Manager. I want to mindful of your time, though, so rather than keeping you on the line while I troubleshoot this, would you mind if I followed up with you via email and I can let you know just as soon as I find a solution?". Did I do anything you didnt like? I am a member of an amateur dramatics group who are doing a series of scenes and songs on stage and I would like to do this script with your permission. This shows them that you're dedicated to solving their problem and are willing to dig deeper to find a solution. Make sure you fully understand the details and whats expected of you before you attempt it. Customer: "This is unacceptable. They act and behave according to their dysfunctional or unhelpful beliefs. 2) You will then begin the role-play exercises. Customer: "Hi, I was just on the phone with someone but the call was dropped. When appropriate, role-playing scripts can direct attention and focus on particular aspects of a situation. May i please use this scene for a presentation i have to do for an agent in a week please? Professor and student show a women with a teacher fetish how she can become teachers pet. Having built up a big sweat, he had to walk into the interview room, red in the face, sweaty and with an open fly. A coworker is being rude about another coworker. How many soccer balls would it take to fill this room? Why assume, you are authorized to give me a job right! When a customer purchases a faulty or incorrect product, most times they'll ask for a refund or product exchange. Hi, your script is wonderful. This early bird didnt catch the worm first when he arrived at his interview a day early. What expression is on his face? Your office is great. Thank you, @ bkuniverse Can I please use this script on my youtube channel for jobs. All above can freely use the skit. may i please use this for a play i'm trying out for? Applicant: Yes , with the deal you are offering I am. Helping to learn coping strategies to avoid impulsive and aggressive behavior, social anxiety, test fears, eating problems, and public speaking anxiety. @Brenda Ramirez Please feel free to use any of my scripts. A coworker is taking personal phone calls in your area and talking about very personal issues you prefer not to hear. Interviewer: No I was keenly listening! @winnie Please feel free to use any of my scripts. Could Being Too Nervous During an Interview Cost You the Job? Providing valuable assessment opportunities to uncover how clients think and act in situations. @Tiffany You can use any of my scripts. It is not always easy asking for what we want. Can you help me figure it out? <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> As a service professional, your job is to align yourself with the customer, whether you agree with their opinion or not. Interviewer: No! Customer: "How comeevery time I use your app, my phone shuts down after a few minutes? So I will start from tomorrow. Comedy Type: Comedy Skits As a customer service rep, your job is to curb this frustration by assuring customers that your brand is still capable of meeting their needs. These science-based exercises explore fundamental aspects of positive psychology, including strengths, values, and self-compassion, and will give you the tools to enhance the wellbeing of your clients, students, or employees. The client is asked to imagine someone from their past or present sitting in the chair opposite. She has been published in "Training Magazine," "The Savannah Morning News" and on the Web. Hello, May I have permission to use your script for an examination? She thought it was strange but decided to go. The customer needs to be transferred to another rep. I'd be happy to take care of this for you. Some people think that by speaking with management, they'll receive faster solutions and special treatment from your business. That way, the customer can ask you questions along the way, rather than creating a new support ticket every time they get stuck. 2) You will then begin the role-play exercises. How do you do? The customer asks a common service question. On sitting down in front of the interviewers, she realised she was desperate for the toilet but was too embarrassed to excuse herself. 4. @Ramya Ramamurthy Please feel free to use any of my scripts. Did I say anything negative? I know, youre having another terror-in-your-heart moment. @Bethany Please feel free to use any of my scripts. Step four As a group, discuss their effectiveness. Once you troubleshoot for about five minutes, if you still don't have a solution you should always ask to follow up with the customer. Discuss how they are left feeling. Don't worry, I have your name in the credit. In pairs, they ask and answer questions about their previous job and their achievements in it. Heres a role play script you can use: I want to avail of the 1-year fitness plan. Web1: Theres A Fly In My Soup. Your office is great. Step three Identify coping strategies. quite funny. endobj A split seam and broken heel are one of the most common interview malfunctions, but these funny applicants take interview fails to the next level. You hand one copy to the interviewer.] @Damon Please feel to use any of my scripts. Hello, If you are reading this, is it possible hat you can write me one to perform on a Masquerade contest? 4. Potential scenarios include: A coworker is being rude about another coworker. https://vimeo.com/163882207 It is a technique that doesnt require any costumes or makeup, and it is a valuable technique for students learning about mental health and psychotherapy, since it is a powerful tool in the treatment itself (Rnning & Bjrkly, 2019). That Guy Job Interview This guy is That Guy who does Everything Completely Wrong! Entertaining and motivating original stories to help move your visions forward. Hey I'm writing a dark comedy script and wondering if I could some snippets of your script if not all of it. It's a great script, I loved it. Conversely, if the rep picks up the phone and says, "Hi this is Clint from HubSpot Support, with whom do I have the pleasure of speaking with today?" Can you help me with what we were working on? Cheerleader and football player you just won the game by kicking the winning field goal. That will be very funny. Thank you. Can I use this for a school talent show? I need more. In these cases, you either need to come up with a creative solution or explain why your product or service doesn't work in the way that your customer expected. @Balle Kumar's Universe Please feel free to use any of the scripts. I'd be happy to connect you with a manager. Your coworker wont return your calls. Turns out, the manager was a drunk, and they fired him. This is great because the customer not only gets a solution to their problem, but they feel like they're getting special treatment from your brand as well. She told Total Jobs that the problem was there was no one around, so everyone thought there was a real fire. Shes also our in-house fashion guru and enjoys cooking up a storm in her spare time. Interviewer: I am not going to hire you! <> Customer Service Role Play Script Customer: "Hello?" WebInterviewer: Interviewer: Applicant: Not until you hire me! If your support team doesn't transfer calls to management, then use the script below as a guideline. Web1: Theres A Fly In My Soup. Thanks. Apply to the job. What Do You Call a Person Who's Going for an Interview? Card payments collected by DeltaQuest Media Limited, company no. <>>> Gustavo: Wonderful to meet you too, Brittany. This worksheet provides a helpful script and role-play exercises to help work through issues with assertiveness at work. Next, they approach the same situation using their intellectual self, where they recognize their ideas were wrong or unhelpful. Applicant: So only if I stop assuming I can go , but I don't want to go so I should not stop assuming. @Balle Kumar's Universe hey i love the script it is really funny and i was wondering if i could use your script for a youtube comedy sketch. If you're constantly dealing with people who are asking you to break company policy, then you may want to point out this trend to your manager. Or if I need to move to another city? @Balle Kumar's Universe I have an audition and I was wondering if i can use your skit? Am I right? Nice! Did I say anything negative? Hence Pasting link here : Im not really sure if Im 100% ready for this kind of commitment. It's hilarious! 1 0 obj These interactions typically lead to high Net Promoter Scores. Gravity Takes the Lead. They then offered me his job. I know, youre having another terror-in-your-heart moment. When you are finished, ask your interviewer the following questions: What did you like about me during that interview. Most women are intimidated by the idea of their boyfriend drooling over another woman in bed, and quite rightly so. WebESL students of all ages enjoy a job interview role play. Role-play in therapy has the potential to help clients not previously helped by other treatments. UC Santa Cruz Career Center: Interview Preparation. This candidate thought she had aced the interview. ", Support Rep: "Understood. Apply to the job. A few days went by, and the big boss called again and wanted to speak with me. For these cases, you need to come up with an explanation as to why you don't have an immediate answer and what you can do for the customer instead. In this post, we'll list a few of the most common role play scenarios to review with your service team alongside some example role play scripts that your reps can practice with. Gravity Takes the Lead. stream Then we are not going to hire you! If you make the customer feel like this is a one-time mistake, then they'll be more likely to stick with your business moving forward. Using interruptions from therapists to create disturbances in what clients tell themselves, helping turn unhealthy beliefs into healthy ones. This is your time to shine as a customer service rep because your response will influence customer churn. What two nonessential items would you want if you were shipwrecked on a deserted island? Thanks. Applicant: I don't need security, I feel safe with you! ", Support Rep: "I understand your frustation and I want to get you that information as quickly as possible, but unfortunately, I can't provide you with an account number or password at this time. WebRole play cards series: A job interview Level: elementary Age: 10-17 Downloads: 658 Cards - Role play - The Job Interview Level: intermediate Age: 12-17 Downloads: 545 JOB INTERVIEW: ROLE-PLAY Level: intermediate Age: 14-17 Downloads: 116 a job interview , ( role play) Level: intermediate Age: 14-17 Downloads: 109 Job Interview Role Play Questions We could see through the hypocracy and illogic of our parents and teachers, but because of our age and size we couldn't do anything about it. Potential scenarios include: A coworker is being rude about another coworker. In pairs, practice asking for what they want in those situations, using one of the following approaches (modified from Snowden & Rebar, 2018): Im feeling (e.g., upset) A powerful resume is essential for a successful job search. Everyone experiences pain, of course. Best of luck! Can my students use this? Role-playing takes place between two or more people, who act out roles to explore a particular scenario. thanks. May I please consider this script for an upcoming event. This immediately establishes a relationship with them and humanizes both sides of the conversation. In most cases, the scenario you role play is one you're likely to encounter while on the job, helping you prepare effectively for the position. It's most useful to help you or your team prepare for unfamiliar or difficult situations. WebInterviewer: Interviewer: Applicant: Not until you hire me! I will of course mention your name :) Prepare Well, what am I supposed to do now? Thanks and best wishes. *******************************************************************************************. Interviewer: I wanted to check your communication skills! And, if you're on a customer service team, your colleagues and manager will conduct role playing exercises to prepare you for potential questions that customers will ask. One of the biggest benefits of a role play interview is the opportunity to show your skills rather than just talking about them in a conversational interview. Can I use this script for my next TV comedy seires as guideline? For example: Emotional self: I am useless because I didnt get all As When you're just starting out in customer service, these exercises are great for getting you comfortable with speaking with customers and communicating troubleshooting steps over a real-time channel. The head cheerleader thinks you deserve a reward. Think about it. [You open up a folder you brought with you to the interview (where you have copies of your resume). Imagine someone gave you an elephant. If you're a SaaS company, feature requests happen all the time in customer service. I really enjoyed it. In pairs, they ask and answer questions about their previous job and their achievements in it. Description: In this role play scenario, students would use their knowledge of food vocabulary and common questions to order food in English at a restaurant. It simulates real conversations that service reps have with customers and it teaches them how to respond to different customer behaviors. This worksheet provides a helpful script and role-play exercises to help work through issues with assertiveness at work. The client plays top dog, demanding that everything is done their way, and then underdog, where they play the disobedient, rebellious self who doesnt do as told. :). In an existing or imagined situation, the client is asked first to play the role of their emotional self. If a customer is upset, the last thing they want to hear is that they're wrong or that their feelings aren't justified. I think this is very funny. While you don't want it to look like you're passing the buck, you should make it clear that your colleague is the best resource for finding a solution. Here we take at the 10 funniest stories circulating at the moment: 1. In a role play interview, confidence is key. This is so funny! I know that Im not keen on the idea! And Im not sure what I need/want. Based on these Toolkit results, weve planned a role play lesson in which students practice giving information in a job interview. PLease reply ASAP. What was the last gift you gave someone? In this skit, one person takes the role of a manager and the other the applicant in a face-to-face meeting. You arent allowed to sell it or give it away. Customers need your product to do something it can't, and as they keep running into dead ends, they eventually turn to your service team for help. Hi For clients in therapy, role-playing scripts offer a replacement for some aspects of more typical talk therapies (Hackett, 2011). Role-playing has emotive, cognitive, and behavioral components that can create disturbances that help clients change unhealthy feelings to healthy ones (Corey, 2013, p. 300). Sometimes this is necessary. Role-playing scripts have many tried-and-tested benefits (some identified anecdotally rather than research-driven) to aid the therapeutic process and improve the likelihood of positive treatment outcomes. We're committed to your privacy. Welcome aboard! Best of luck! For more information, check out our, 10 Customer Service Role Play Scenarios [+Scripts to Master Them], Join 64,500+ Customer-Facing Professionals, Pop up for 45 CUSTOMER SERVICE SCRIPTING TEMPLATES, Download Now: 40 Free Customer Service Scripts. She was walking around the school with the hiring manager when she began to feel dizzy and hot. Cheerleader and football player you just won the game by kicking the winning field goal. Can I use this script for my YouTube channel? Im not really sure if Im 100% ready for this kind of commitment. How was my handshake? Subscribe to the Service Blog below. Hello, In fact, research shows that 67%of churn is avoidable if the customer's issue is resolved during their first service interaction with the company. thanks. The more we pointed out the foolishness of our "superiors," the more they kept us down. ", Support Rep:"Okay, I've run a few tests on my end and I haven't been able to replicate the issue. She tripped coming out of the lift where she was having the interview and hit the fire alarm, which set it off. When a customer does have good things to say about you or your business, don't just sit back and take the compliment. 50 Funny Office Jokes to Share with Your Coworkers. Applicant: OK! ", Support Rep: "Thank you for this feedback. If they feel like you're going through the motions or trying to quickly close their case, customers won't be delighted with their experience and may push for more information. These interactions will likely make up the bulk of your workload. @Ziggy Media Please feel free to use any of my scripts. thx!! To them, all of their inquiries are equally important and should be treated with the same care and urgency as any other problem. WebRole play cards series: A job interview Level: elementary Age: 10-17 Downloads: 658 Cards - Role play - The Job Interview Level: intermediate Age: 12-17 Downloads: 545 JOB INTERVIEW: ROLE-PLAY Level: intermediate Age: 14-17 Downloads: 116 a job interview , ( role play) Level: intermediate Age: 14-17 Downloads: 109 Job Interview Role Play Questions @Jammer8406015 Please feel free to use any of my skits. May I use this for my youtube episode? Thanks again. Before we get started, who do I have the pleasure of working with today? Make sure that you know what you are doing in a particular scenario, and make sure to display positive body language. And, whether you realize it or not, these first moments have a major impact on the customer experience. It may not even be your fault, either. WebESL students of all ages enjoy a job interview role play. Free and premium plans, Customer service software. This skit is really funny and overall, it was amazing and i cried because i was laughing so much! How was my body Role-play can be helpful with children who may not yet have the words to describe how they feel or to put in place coping mechanisms to handle extreme emotions such as anger (Snowden & Rebar, 2018). Providing the opportunity to role-play problem situations clients face in their daily lives. To do that, you'll need to accept at least some of the responsibility for the customer's problem. She spent 55 minutes firing answers back to their hard interview questions, and the pleased look on the interviewers face confirmed it. Dont forget to download our three Positive Psychology Exercises for free. How was my body %PDF-1.5 The Aha experience can be facilitated through experimentation (Mann, 2010, p. 222). Support Rep: "Hi, this is (your name) from (company name). Customer:"What do you mean your product doesn't do this? Use them to help others flourish and thrive. If you call a customer support team and the rep picks up and says, "Ya?" This dumb mistake cost him the job as it showed terrible organisation and attention to detail skills. Applicant: Yes , with the deal you are offering I am. When I later asked her why, when I had actually PASSED OUT mid-interview, she said that when I came to and got a little juice in me, I looked her dead in the face and said: "So tell me more about your program." Role-playing scenarios and ideas: 1. The empty chair role-play encourages the client to think about how they feel regarding the situation and the person and try alternate ways of coping and behaving. The customer purchases a faulty or incorrect product. Heres a role play script you can use: I want to avail of the 1-year fitness plan. This is an awesome skit!! Make sure you fully understand the details and whats expected of you before you attempt it. i will even give credit. Receive feedback. Interviewer: I am not going to hire you! In a role play interview, confidence is key. Hi I love this script ! If you were a tree, what kind would you be and why? I crashed head-first into a filing cabinet, my legs still locked in a crossed position.. Customer: "Your product is terrible. It offers a voice to the clients experience and is a way of recognizing and re-owning alienated qualities (Joyce & Sills, 2014, p. 100). They observe how the applicant handles multiple interviewers with different personalities. What was the last gift you gave someone? WebPractice this simple and effective CUSTOMER SERVICE job interview role play by Single Step English. WebInterviewer: Interviewer: Applicant: Not until you hire me! She told the social talent that: they wrapped it up and Comedy Skits (370768 Views 167 Comments). :-) I'm trying to find a comedy video for a audition purpose and I thought this one was the best. Now that you know what customer service role play is, let's look at a few example scenarios in the next section. But a comedian has the ability to use their anger and intelligence to refocus and reconstruct their pain into entertainment. I was wondering if I could use it for short film. For example, they may say, He looks stern and criticizes me., The therapist may offer questions such as, How risky would it be to tell him to stop?. If youre looking for more science-based ways to help others enhance their wellbeing, check out this signature collection of 17 validated positive psychology tools for practitioners. Evil Panel Interview Overly Negative Employer applying Pressure on the Interviewer 3. sorry kinda pressed the enter button too many times. That way, reps can practice what they'll say to customers before they actually interact with one. Hello! You may come across someone who takes the term, "the customer is always right" a little too seriously. Interviewer: No, I want to hear it; it will take for me to read. ", Support Rep:"I'd be happy to help if my colleague is unavailable. It's used by several industries, including retail, marketing and law. Customer Service Role Play Script Customer: "Hello?" Thanks please respond ASAP or else I may have to choose a different skit. Hi, I would like to know if I have permission to use this amazing script. I have a school camp coming up and we have to do a skit. Jamyt2000@icloud.com, HARD WORK.. some people turn up thier noses, some people turn up thier sleeves & some people dont turn up at all!,, Please am part of a comedy crew I want to ask for permission to act this please, Hello, may I have permission to use your script for my examination? Applicant: Yes , with the deal you are offering I am. This PowerPoint is a whole lesson set out for you - from a lead in vocab game, a scripted role play, Applicant: Thank you! In this skit, the manager adds distractions such as phone calls, people dropping in unexpectedly and answering e-mails. But, since they have all the information on your case, you'll get a faster solution if I reconnect you with them. She said that anyone who could keep their sh*t together after something like that had what it took to work with special needs kids., This job applicant heard back from a position she had applied for at a restaurant and was asked to pass by the following morning to see the manager. Ask the group to think of a situation where they fail to speak out (perhaps in class or at work) and how they react. Thanks. Gustavo: Wonderful to meet you too, Brittany. Here we take at the 10 funniest stories circulating at the moment: This candidate thought she had aced the interview. Other times, you can align yourself with the customer's position without having to offer an apology like in the example below. 3. WebfJob Interview Roleplay Dialogue Gapfill Complete the following dialogue by filling in the gaps between an interviewer and a job applicant. @jawad Please feel free to use any of my scripts. WebUses and Benefits. Hi, "Balle Kumar" :D just wanna inform you that I'd be using this in my YouTube Channel.. with maybe a few alterations Thats one way to make an exit! Now, slowly opening your eyes, imagine looking at him, sitting (or standing) in front of you. Can I use this for a school wide and city wide competion? Some of us are clumsy at the best of times, but nerves tend to heighten it. WebA career coach or friends can help a job seeker role play the interview process through skits that cover different interview formats. Skype interviews give the applicant the illusion of being alone because the other person is just an image on a computer screen. Potential scenarios include: A coworker is being rude about another coworker. I was wondering if I could use this script to act out on my YouTube channel? ******************************************************************************************* A career coach or friends can help a job seeker role play the interview process through skits that cover different interview formats. Free and premium plans, Operations software. For example, the therapist may play the role of parent or teacher, using words, mannerisms, and responses gathered (by systematic questioning) from the child to explore a situation (Hackett, 2011). PLEASE FEEL FREE TO USE THE SCRIPT Professor and student show a women with a teacher fetish how she can become teachers pet. For the role-play, sit on opposite sides at a table but remember to have fun. After the worst wardrobe malfunction, he actually managed to bag himself the position. Threesomes. Not only does it realistically create a real-world situation, it's a chance to be creative. How was my handshake? Applicant: Good afternoon. In these situations, you should explain why your teammate is best suited to resolve their issue and what they'll do for them that you can't. You don't have to assume! This is an opportunity to really connect with them and generate customer loyalty for your brand. If you have a role in a musical, your cast will hold rehearsals to get ready for the big show. Hi, i'd like to use your script it's so hilarious. He tried to hide it by folding his suit jacket over his arm, covering his crotch area. Thanks. Applicant: OK. He began to panic looking for something to hold it closed but couldnt find anything suitable. This candidate thought she had aced the interview. This a common role play topic for English classes with beginner learners. WebRole play cards series: A job interview Level: elementary Age: 10-17 Downloads: 658 Cards - Role play - The Job Interview Level: intermediate Age: 12-17 Downloads: 545 JOB INTERVIEW: ROLE-PLAY Level: intermediate Age: 14-17 Downloads: 116 a job interview , ( role play) Level: intermediate Age: 14-17 Downloads: 109 Job Interview Role Play Questions Here we take at the 10 funniest stories circulating at the moment: 1. It is truly funny but if you added more funny parts then it would be a lot better than it is, not that it's not good, it's great for me. Applicant: Then why did you ask me for my skills before the interview! @Zacha Please feel free to use any of my scripts. Underdog: Who cares! Clients can use such exercises to work through their feelings and irrational beliefs in an imagined past, present, or future situation. Here are some simple steps you can take to streamline your interviewing processes: 1. Review the role's requirements Before you start writing, it's essential that you spend some time learning about the role for which you want to create a script. This would be hilarious to perform in front of our class and it is the perfect length. Thanks. download our three Positive Psychology Exercises for free, 3 Scripts and Worksheets for Your Sessions, Role-Playing Activities, Scripts, Games, & Exercises, 9 Techniques and Questions to Ask Clients, Best Resources From PositivePsychology.com, 17 validated positive psychology tools for practitioners.