[59], In December 2018, Thames Water was fined 2m for polluting two brooks near Milton-under-Wychwood in Oxfordshire. We recruit for a variety of different skill-sets, both in the field and in offices at one of our 22 depots across the country. Working at Lanes can be rewarding and fulfilling, but you dont have to take our word for it - weve asked some our staff to share their stories of what its really like to work here. Underpinning its mutual dedication to its customers and employees is its simplified Essential Standards operational handbook, which has already won an award from Construction News for its innovative format of communication through illustrations; it has even been adopted by some of Lanes clients. Just some of the areas we regularly recruit for include: Looking for a job? Customer Solutions Centre Thames Water states that no dividends to shareholders were paid in recent years.[when?] 909-592-2772, View our Tournaments SHIIFT was tasked with creating a blended training solution for Thames Water and Lanes Group plc, with the expressed goal of improving employee recruitment, career retention, and to improve the outcomes of workplace training. It should not be cheaper to offend than to take appropriate precautions. Ashby also noted that Lanes is keen to actively support and develop its staff at all levels, which has enabled members to progress to senior management positions. 17 Parkside Lane, Parkside Industrial Estate, Leeds, LS11 5TD, Lanes Group plc When Thames Water therefore refers to an investment program of this magnitude, this really only means that they maintain the units in the state to be able to run their business. As of 2013[update], it recovered approximately 18MW (156GWh per year), or 12.5% of its total energy requirements from renewable electricity generated from biogas collected from the sewage. Copyright 2023 Lanes Group plc All Rights Reserved, To receive a response to your enquiry, please tick this box to give us permission to contact you. Sun Closed. At the Lanes Group, nothing is more important than the health, safety, and welfare of our people and our customers. Also, bonds that have reached their maturity were repaid by the proceeds from issuing new bonds. For more information about the work we do at our Slough utility hub contact us on 0800 316 9800 or fill out our. Thames Water serves 15 million customers - which is approximately 27% of the UK population. Click on a column heading to sort by that column ascending. However, if working closer to home is important to you, we can help with that too - our 25 depots spread across England, Scotland and Wales makes that a possibility. We're passionate about protecting our most precious resource. Its rail division has a major contract with London Underground to provide maintenance and repair services for everything from bridges and structures to vegetation control and coin counters. Our teams, operating more than 350 specialist drainage vehicles, tackle more than 1,000 maintenance jobs every day figures that support the fact that our contract with Thames Water is the largest and most complex in the UK. [8], To date the company exists as the largest UK Waste Water Utility Solutions provider with c.60million in capital asset. Joseph Bazalgette's remediation of The Great Stink provided the company with much of London's present Victorian sewerage infrastructure and several listed buildings within its portfolio of sites. Lanes Utilities is responsible for delivering planned and reactive maintenance across Thames Water's 110,000km sewer network on behalf of 15 million wastewater customers. [39] In 201112, actual daily leakage was 63710^6l (14010^6impgal); in 201213, 64610^6l (14210^6impgal); in 201314, 64410^6l (14210^6impgal); in 20142015, 65410^6l (14410^6impgal); in 20152016, 64210^6l (14110^6impgal).[2]. Learn more about where you could fit in. 400 W. Bonita Avenue *, Wastewater Network Services for Utilities, Wastewater Services for Regulated Businesses, Wastewater Services for Non-Regulated Businesses. As a result, even small amounts of rainfall in certain circumstances can cause London's outdated Victorian sewerage system to fail over, and release untreated sewage mixed with rainwater directly into the Thames Tideway. [52], Between 14 and 16 August 2011, Thames Water polluted the Faringdon Stream, in Faringdon, Oxfordshire. We're investing a whopping 14 Million in capital assets this year on behalf of Thames Water building additional headroom in our waste water operation. He said: We travel roughly 6.5 million kilometres each year, so weve invested a lot of time and energy in making our employees lives easier. Over the past year, Lanes has invested not only in its fleet but also over 900,000 to provide training, tools and equipment for its employees, alongside a significant investment in its staff wellbeing project. Tel: 0113 385 8400 Fax: 0113 385 8401 A 250,000 fine imposed in August 2014 was adjudged "lenient" on appeal in 2015. Could you be our next Data Analyst, Mechanical Engineer or Marketing Manager? The investment of 800m 1bn is solely needed to maintain the operations in the status quo. In March 2017 a judge imposed a record fine of 20.3m on Thames Water after large leaks of untreated sewage, totalling 1.4bn litres, occurred over a number of years. Thames Water Utilities Ltd, known as Thames Water, is a large private utility company responsible for the public water supply and waste water treatment in most of Greater London, Luton, the Thames Valley, Surrey, Gloucestershire, north Wiltshire, far west Kent, and some other parts of England; it has a considerable local monopoly. Lanes also incentivises its workforce: on top of a competitive salary, employees earn bonuses every time they successfully deliver excellent service, as evidenced by feedback from customers; in additon its top quarter of drivers are entered into a monthly prize draw. Other inset companies maintain their own independent means of supply. Andy led the Lanes emergency team, working on behalf of Thames Water, that first responded to the discovery of the Islington concreteberg. It was one of the first firms in the UK to achieve SO450001:2018 accreditation. Lanes Director Andy Brierley said: "Being selected as a finalist in the Utility Week Awards is a fantastic achievement for our entire team and reflects the spirit of partnership working we have with colleagues at . Kirsty James leads Lanes Utilities' planned sewer cleaning team which is on track to achieve its target of cleaning 1200km of sewers across the Thames Water region in . It was fined 300,000 with 61,000 prosecution costs. [64], In 2011, the company found itself involved in a controversial redevelopment plan for the Bath Road Reservoir in its home town of Reading. Although earlier water companies existed providing fresh water to London, the New River Company is the earliest direct ancestor of Thames Water today. The first two stages of the improvements were upgrades to 5 sewage treatment works and construction of the 6.9km (4.3mi) Lee Tunnel, formally opened on 28 January 2016. Thames Water Utilities Limited Registered in England and Wales. Registered in England No. Coverage on the story gained worldwide interest. As a consequence of the various buyouts since 2007, Thames Water has piled up debt of around 13bn. APPROACH. As Utility key workers, Lanes Group plc is continuing to support the nation throughout the current pandemic on a 24/7 basis. Such high EBITDA margins are not uncommon for infrastructure businesses, given that they need to re-invest the majority of the EBITDA into the asset base to continue to be able to generate EBITDA. View Center Dashboard. This contract makes the company solely responsible for the waste management of roughly 14 million homes or 25 percent of the UK's population. Energy Digital Magazine is the Digital Community for the oil & gas, utilities and renewable energy industry. The Biwater Group incorporates expertise drawn from. [42] As of 2015[update] Thames Water leaked 25.1% of supply. Working in partnership with Met Police, Royal Parks and Thames Water we carried out vital inspections on the sewer network beneath Buckingham Palace and The Mall #thameswater #lanesgroup . 50+ years | 25,000+ projects | 90+ countries | 30+ companies. [38] In its price control determination for the period 2010 to 2015, Ofwat did not allow the funds needed to finance a significant further reduction in leakage and used the assumption that daily leakage would be 674million litres (148million imperial gallons) in 201011 and 673million litres (148million imperial gallons) from 2011 to 2012. View our Leagues. . [69] Joseph Bazalgette's remediation of the ensuing 1850s Great Stink renewed much of London's sewerage mains infrastructure during the period 1859 to 1865. The company was also ordered to pay costs of 84,669. Lanes Group has joined other contractors on a framework pool to supply the services for three years, with options to extend delivery for up to eight years. It was also forced to pay legal costs of 79,991.57. Services we deliver to Thames include reactive and planned blockage clearance, internal and external flooding response, pollution control, remedial drainage, tankering and overpumping. PRIMARY LOCATION. [58], In January 2016, Thames Water was fined a record 1m for polluting the Grand Union Canal in Hertfordshire between July 2012 and April 2013. Let us help you understand your options when it comes to changing careers. This forward-thinking advanced service model epitomises our thinking on how best to serve our utilities clients. Click here to visit our Education page. [48], In 2022, a report published by the parliamentary Environmental Audit Select Committee on water quality in the UK's rivers showed that Thames Water's Mogden wastewater treatment works in Isleworth discharged a quantity of sewage which would fill 400 Olympic-sized swimming pools on 3 and 4 October 2020. Just over five years ago we set up our Working Parents' Network, and today it's our biggest and busiest group operating in the business to positively support parents with their mental wellbeing.. The Water Industry Awards, now in their 15 th year, are organised by Water and Wastewater Treatment magazine and celebrate the biggest achievements in the UK water industry. By 2015, this figure had grown to 109,400km (68,000mi) of managed sewerage mains. We provide all of our valued employees with a range of rewards and benefits, including training opportunities, health schemes, pension options and childcare support. Efficiency is not a merely abstract concept for Lanes, which relies daily on the smooth running of its fleet of hundreds of vehicles, Ashby said: We have invested in advanced vehicle tracking units which will help our engineers drive smarter through real time feedback on driving behaviours; since implementation we have seen an improvement of 15 percent in our fuel costs., Ashby also noted how the company makes use of its diverse sector coverage to gain a broad competitive advantage. [2] The firm has completed work for the Crossrail project.[3]. The company was also ordered to pay costs of 87,944[62][63], In May 2021, Thames Water was fined 4m for a number of pollution incidents which took place between 2016 and 2019 in the Kingston Area. [6], In April 2014, it was announced that Lanes had become the first British company to carry out a no-dig lateral junction (known as a top hat) repair on a wastewater network sewer. Another incident of sewage discharge occurred on 7 August 2014. This level of investment does not allow the company to grow or to introduce new technologies. [22], Under the new ownership, the company re-focused its efforts on improving its operational performance and in 2007 announced the largest-ever capital investment programme (1 billion p.a.) Despite tankering and alternative routing, the volume of sewage from Heathrow overwhelmed the operations. [67], Thames Water maintains commercial flocks of sheep on the borders of several of its reservoirs, which are used as the cheapest way to stop large plants growing and damaging the banks.[68]. In 2017 Lanes Utilities discovered the largest ever fatberg in history, located in Whitechapel, East London, it is thought to be 250 metres long, weighing 130 tonnes, which took specialist sewer working 3 weeks to clear. Further updates can be found on our social media channels. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. This article about a civil engineering topic is a stub. The incident occurred between 21 and 24 April 2016. Our overriding focus is to deliver a quality service for Thames Waters 15 million customers an approach that has seen the water companys wastewater service incentive mechanism (SIM) scores reach record levels. Win 50 voucher by taking part in our employee wellness survey. Thames Water is regulated under the Water Industry Act 1991 and is owned by Kemble Water Holdings Ltd, a consortium formed in late 2006 and formerly owned by Australian-based Macquarie Group's European Infrastructure Funds specifically for the purpose of purchasing Thames Water. BP Training. Accepts Medicare. Fri 8:30 am - 5:00 pm. Lanes Utilities has had to address what Ashby called: A paradigm shift in the water industry, where we are seeing demanding customer challenges and the opening up of the market by the regulator OFWAT, which includes the prospect of increased competition from other companies. In response to this, the company has rolled out investments in excess of 10 million to strengthen its specialist fleet; it also follows Kaizen principles to maintain its ISO:9001, 14001, 18001 and 22301 accreditations. All rights reserved. [44], In the period 200513 Thames Water was the most heavily fined water company in the UK for pollution incidents, paying 842,500 for 87 events. [5], In 2013, the firm won a 750 million contract to provide emergency blockage clearance and remedial drainage work to Thames Water in north London and the Thames Valley. Since 2014, Lanes Group has been the sole WNS partner for Thames Water plc. The team, now expanded to form our full Lanes Utilities division, was successful, and Lanes has been the sole WNS partner for Thames Water since 2014. The AVG column represents the average of the entire league. Ashby said: Weve put a lot of time and effort into understanding workplace frustrations and exploring the more subtle elements of health and safety, including stress management and developing personal resilience., The company is serious about this attitude shift, already accruing 9,000 person hours of training in the past year. [36], Thames Water has hit its Ofwat-agreed annual leakage-reduction target for each of the ten years running from 2006 to 2016. Thames Water can trace its history back to the building of the New River, from 1609 to 1612, which channelled fresh water from Hertfordshire to the New River Head in Islington. The company was one of the first in its space to implement no dig solutions; using cured-in-place pipe (CIPP) techniques, Lanes can renovate a damaged drainage pipe without excavation by creating a new pipe within the existing one. In addition Lanes Utilities are striving to educate and encourage the general public on how to be kind to your waste water systems and the drainage network as a whole through our new fatberg fighters campaign. The Biwater Group incorporates expertise drawn from50+ years | 25,000+ projects | 90+ countries | 30+ companies We partner with governments, companies and communities from across the globe to create holistic solutions that help solve the planets most pressing water and sanitation challenges. Every day, Thames Water abstracts / extracts, treats and supplies 2.6billion litres (570million imperial gallons) of potable tap water from 100 water treatment works via 288 clean water pumping stations through 31,100km (19,300mi) of managed water mains to 10 million customers (3.6 million properties) across London and the Thames Valley. Learn more about where you could fit in. [51], On 58 June 2011, more than 230,000 cubic metres (8.1million cubic feet), or 230,000 tonnes, of sewage were released from Mogden Sewage Treatment works, killing 26,000 fish. The annual interest obligations of the debt stand at around 400m or around 40% of EBITDA. Visit Website. In 2010, Lanes Assistance Services, a claims management company owned by the group, was the subject of a 12 million management buyout backed by private equity firm Gresham. [65] Full planning permission was subsequently granted on 10 December 2012.[66]. of any UK water company. Lanes Group plc Customer Solutions Centre Head Office17 Parkside Lane,Parkside Industrial Estate,Leeds, LS11 5TD. [20] As well as its British operations, it continued as an international water treatment consultancy and acquired further overseas operations. [18] The remainder of Thames Water Authority was privatised as Thames Water Utilities Limited. Thu 8:30 am - 5:00 pm. Currently Via Verde Medical Group's 4 physicians cover 3 specialty areas of medicine. Our employees are the heart of Thames Water, and we really look after them. Learn more about working at Thames Water Building our skills [43], In June 2018 regulators made Thames Water pay 65 million to customers among other problems because they failed to fix leaks. Industry-leading digital mobile working systems, developed by Lanes, enhance the productivity, safety, and effectiveness of these services. Most recently our teams dismantled the Whitechapel Fatberg, which sparked significant global interest of the fatberg phenomenon and has now become the subject of an exhibition at the Museum of London. Lanes Utilities is the epitome of advanced and sustainable wastewater utility management, in its ethos, partnerships, technology and drive for excellence in performance. Finally, and perhaps quite famously, Lanes Group and Thames Water gained worldwide recognition for their work tackling the UKs largest fatbergs. Each of them benefits from our drive to innovate, creating customer service fit for the digital drainage age. If your bowling league is not listed, talk with your bowling center management or your bowling league secretary about uploading your bowling league data to us using CDE Software's BLS Program. Our efforts were rewarded in January 2018, when Thames Water signed additional contracts for our team to carry out sewage treatment plant cleaning, sewage pumping station cleaning, wet well emptying, and tankering. Find out more about what makes the drainage sector such an attractive proposition for those looking for a change in career. Energy Digital Magazine covers Energy 4.0, Global Energy investments, innovation, automation & AI, smart technologies and sustainability - connecting the worlds largest community of renewable energy executives. Since 2014, Lanes Group has been the sole WNS partner for Thames Water plc. Thames Water, the largest water services company in the country supplies water and wastewater treatment facilities for Greater London, Luton, the Thames Valley, Surrey, Kent and other areas of the UK. Billion Pound Contract Award | Thames Water | Lanes Group It gives me great pleasure to announce, we have received our official award letter regarding the | 25 comments on LinkedIn The Great Stink occurred in 1858, and focused government and public opinion on cleaning up the Thames. Due to unprecedented demand, we have sold out of the Fresh Fatberg Candle. [7], The necessity for action has added urgency because of imminent water quality fines of up to 1bn by the European Commission on the UK Government. They did pay some dividends from the operating business to the holding companies this was needed in order to be able to service debt at the holding level. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. It is also a leader in it sector in using hybrid vehicles. This means after capital investments, the business does not generate sufficient cash to fulfil its interest obligations. All rights reserved. Untreated sewage with a high ammonia content was discharged into the Fawley Court ditch and stream that flows into the River Thames at Henley-on-Thames. Lanes Group Plc, operates several utility hubs across the length of the country, with our Slough depot being one of the biggest. Head Office 17 Parkside Lane, Parkside Industrial Estate, Leeds, LS11 5TD. Are you enthusiastic, hard working and energetic? It also spawned our Fatberg Fighters initiative a nationwide drive to teach our children about the dangers of blocking our drains and sewers. [2], In 200607, the company stated that it had reduced its daily loss through leaks by 120million litres (26million imperial gallons) to an average of 695million litres (153million imperial gallons) per day. During the 1850s, Dr John Snow and William Farr's identification of the 1854 Broad Street cholera outbreak provided a stimulus to the better treatment of sewage. Having hundreds of thousands of drainage jobs under its belt, Lanes is perhaps the best placed in its sector to confidently drive positive change in the industry, Ashby said: Lanes really cares; we always want to deliver for our clients and customers and we are not scared of trying things differently..