athenahealth patient portal login athenahealth patient portal login

For your safety and security, your session is about to be logged off due to inactivity. Answers to FAQ about our products and pricing. The patient portal now exists in Spanish. We can share health information about you with organ procurement organizations. By using our website (including, but not limited to, Patient Portal), you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that might arise between you and any of the Practice Entities. . It is at your practice's discretion to allow online appointment scheduling. You can find the feedback form under the Profile screen. We expect to make athenaPatient available to more athenahealth customers and their patients in the coming months. This license expressly excludes, without limitation, any reproduction, duplication, sale, resale, or other commercial use of the website, Patient Portal, or any of the associated services; making any derivative of the website, Patient Portal, or any of the associated services; and the collection and use of user email addresses or other user information (including, without limitation, health information or any data extraction or data mining whatsoever). This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. If you do not see a Check-in or Continue Checking In button for a listed appointment, it means the appointment is not available for check-in at this time. You understand that messages will be routed to the appropriate department as necessary for handling, and therefore our employees other than your physician, nurse practitioner, or physician's assistant may be involved in addressing your request. Build stronger patient relationships while improving the experience for everyone with self-management tools, improved patient communication, and reduced administrative work. For your safety and security, your session is about to be logged off due to inactivity. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. Seamlessly manage populations of any size across multiple EHRs. Urgent matters should not be dealt with via the Patient Portal. We may use your information for the following purposes on behalf of your health care provider including, but not limited to, those listed below: For purposes of making the Portal available for your use; To allow you and any other users you authorize to coordinate and manage your medical care with your health care providers. Clicking Linked Portal Accounts will bring up a list of all Patient Portal accounts you are connected to and the provider groups that are connected. Dial 911 in the case of a medical emergency, If you are currently taking Valsartan, a blood pressure medication, please click. When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Thank you for downloading athenaPatient! For current customers with athenaNet issues or who are seeking support. If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. THE PRACTICE ENTITIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS SITES, OR THE CONTENT, PRODUCTS, OR SERVICES INCLUDED THEREIN. As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device. If its available: How do I complete the necessary documentation and check in before arriving for an upcoming appointment? To register for the Patient Portal, click the, To sign in to the Patient Portal, click on the, We have made our sign-in process easier. In order to use the Portal, you must have an account with a healthcare provider who uses athenahealth's software (Services). Example: A doctor treating you for an injury asks another doctor about your overall health condition. One connection at a time. Navigate to the Profile screen by clicking Profile in the bottom navigation bar. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. How soon can I expect a response from my provider? The Patient Portal provides patients of athenahealth customers access to personal health information, appointment scheduling, check-in, test results, billing and payment management, and other capabilities. We must follow the duties and privacy practices described in this notice and give you a copy of it. Forms with a computer icon can be completed and submitted online, while forms with a printer icon can be printed out, completed, and brought with you to your appointment. The Portal is not intended for use by anyone outside of the United States. We may charge a reasonable, cost-based fee. As described above, the information we collect through the Portal is HIPAA protected health information or otherwise covered by the California Confidentiality of Medical Information Act. We may also share your information when needed to lessen a serious and imminent threat to health or safety. Freely exchange data and have it curated for direct integration into your workflows. All communications between you and your provider's office are carried over a secure, encrypted connection. If you tell us we can, you may change your mind at any time. If you need to speak with the office sooner, please call the office directly. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. On the Medical Forms page, you will see a note indicating this requirement, along with a link to download this program for free. Current technology that balances capability with delight. You can ask us not to use or share certain health information for treatment, payment, or our operations. By accessing or using the Patient Portal, you confirm that you agree to these terms and conditions. What should I do when I get the following error, Something went wrong It looks like there was a hiccup on our side, and were unable to log you in. We are not required to agree to your request, and we may say "no" if it would affect your care. Innovating healthcare. After confirming this, try again after waiting for a few minutes. Let us know in writing if you change your mind. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider. Please try again. trouble logging in, password assistance, access to family members information etc.) For questions on those practices, please consult your healthcare provider/institution. If you need to speak with the office sooner, please call the office directly. Extend athenaOne with differentiated apps, exchange clinical data across systems, and effortlessly explore clinical and financial data. Meet patients where they are and deliver vital care while helping maintain your practices schedule density. Fully integrated workflows, functionality, and an intuitive patient interface make athenaTelehealth easy for clinicians and patients alike. Build best-in-class integrations using our robust library of APIs, and market them to the nations largest connected healthcare ecosystem. If you selected a security question when you set up your security option, the following page will appear: 1. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. See how integrated services support providers by collecting diagnoses and care gap data from across our network and surfacing it during encounters. We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. Navigate to the Visits screen by clicking the lower-left navigation button labeled, From here, if you have no upcoming appointments in the next few days, you can click the. Please try again in a few moments. Click the Visit Web Portal button and an external browser will open with you automatically logged into your selected Patient Portal. When you register for the Portal, we may ask you to provide demographic information including, but not limited to, the following: First name, Last name, date of birth, gender, email address, and phone number(s). Click the desired message in your inbox to read the message. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Tools and resources that support building apps and the interfaces to support them. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. By accessing or using the Patient Portal, you confirm that you agree to these terms and conditions. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. We will not retaliate against you for filing a complaint. We'll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months. You have the ability to accept or decline cookies. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. Meet the experts helping us reshape healthcare. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites. Note: This feedback form is NOT for medical questions or advice. Forms with a computer icon can be completed and submitted online, while forms with a printer icon can be printed out, completed, and brought with you to your appointment. Select the patient statement you would like to view. This is to ensure that its providing the best quality experience possible before distributing it more widely. You can also view the details of an upcoming appointment by clicking the chevron button to the right of an appointment. Change your password immediately by completing one of the following options: Please contact your provider's office to register or to verify your information. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. See how we serve Hospitals and Health Systems, See how we support Member-centric Organizations, See how we support Ancillary Service Organizations. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. For urgent matters, call 911. Messages you send or receive via Patient Portal may become part of your permanent medical record at the sole discretion of your physician. The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content. To log into athenaPatient, use the email and password for your Patient Portal account. Indicate your contact preferences for different types of notifications. http://www.adobe.com/products/acrobat/readstep2.html, Get a copy of your paper or electronic medical record, Correct your paper or electronic medical record, Get a list of those with whom we've shared your information, File a complaint if you believe your privacy rights have been violated, Tell family and friends about your condition, Market our services and sell your information, Help with public health and safety issues, Respond to organ and tissue donation requests, Work with a medical examiner or funeral director, Address workers' compensation, law enforcement, and other government requests, www.hhs.gov/ocr/privacy/hipaa/complaints/, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html, https://myidentity.platform.athenahealth.com/static/help/terms.html, https://myidentity.platform.athenahealth.com/static/help/privacy.html.