how to get a full refund from ef tours how to get a full refund from ef tours

For travelers who had booked their program by redeeming a previously issued COVID-19 Future Travel Voucher, the cash refund option available will be based on the originally issued voucher terms (e.g., travelers who received a COVID-19 Future Travel Voucher for a tour originally scheduled to depart between March 1, 2020 and May 14, 2020 may exchange their voucher for all monies paid, less $565). They are also putting about 4 kids in a room! If you want any other info or even wanted . It has been no surprise that management NEVER called. Transfer to a comparable tour. It was an equally devastating experience. as the premier companies. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! Sometimes this was a good thing, but sometimes it was incredibly frustrating. Lunches were always a gamble. When my husband and I decided to send our daughter, we felt like one of us should go with her since she was only 15 at the time we went on the trip, and had not traveled internationally like this before. I've been paying off a trip to Ireland/England from EF Tours for Girl Scouts for about a year. She collected it before we left. We were able to marvel at the unparalleled artwork inside St. Peters Basilica in the Vatican. He or she is super excited about all the cool things they get to do and is just begging you to let them go. Why am I being charged a total of $550 in cancellation fees? But they are excited to travel with their friends. This resulted in our group being habitually late to most of the tours we went on, and significantly cut into our time at some really important places. I got in touch with Expedia, and it finally refunded her $437. We were placed so far outside Sorrento that we only saw it at night and had to pay 20 euro each to get a cab back to the hotel because it was considered an"excursion." Why is no one investigating them for fraudulent business practices, deceptive practices, false advertisement, etc, etc, etc?? This place was truly one of the worst hotels Ive ever had the misfortune to stay at (and as a travel blogger, Ive stayed at a LOT of hotels). She had been paying for the trip in installments since 2018. EF books all travelers in economy class seats for all transportation methods. by | Oct 29, 2021 | ark center hidden underwater base locations | john mccririck falling out of a boat | Oct 29, 2021 | ark center hidden underwater base locations | john mccririck falling out of a boat Your local principals, school boards, etc. Would I travel with EF Tours again? Vrbo took my $1,270! For a quick overnight in Milan on our way to Florence, we stayed at and AS Hotel in Limbiate. If you want a quality tour experience, with a reliable professional tour company, I wholeheartedly recommend that you contact TSA Tours. This has caused many customers to feel frustrated and helpless when trying to get a full refund from EF Tours. Well, lucky for you we took a 12 day visit to Europe with EF Tours, and have all the details to decide if taking an international trip with this company is right for you or your teenager. He ended up sleeping on a towel laid out on the sofa with a travel neck pillow, that had been provided to him by his daughter from her room. Read more, Copyright 2023 Chaotically Yours | Birch on Trellis Framework by Mediavine. We were assured that our tour director would be with us around the clock, handling local transportation, hotels, and meals while also providing their own insight into the local history and culture.. It was necessary for a family member to go to Costa Rica. If you dont believe me, ask Melina Jose, who was supposed to fly from Paris to Orlando, Florida, recently. Thus far I've paid off $1,500. Politeness. Global Travel Protection plans | Coverage & flexibility | EF Tours Help Center: Payments & policies EF's industry-leading safety & coverage programs When you travel with EF, you get the benefits of our 55+ years of experience and our unmatched global network. I am a retired college Professor of Art. They split group in half. I don't even know how it is legal to have these moron bastards do business. Senior trips that were canceled by EF Explore America Tours due to the Coronavirus Covid-19 outbreak should be refunded in FULL, ALL travelers' trip costs minus the travel protection plan cost per traveler since the reason for cancellation was out of the school or the travelers' control. He paid Vantage $18,536. Several items listed on our initial brochure were changed before the trip due to pandemic restrictions and travel challenges, which was fine. EF Tours inflexible, would not accommodate my request. For the cost, I could organize something less stressful. We were late to our tours in London, Florence, and the Vatican. One thing is guaranteed. She signed up October 1 and we had to cancel Oct 14 due to conflicts with my work schedule. Each was wonderfully successful! That is INSANE. For example, while we were driving across Italy, she had our driver stop at a large gas station for a bathroom stop. My mom had to put hotel rooms for 30 students in her credit card. I am self employed so I had to send a letter stating that my business went under and this had created a hardship. The trip total came to around $4,000. They also provide a fundraising page, where friends and family can pay EF directly to offset the cost of your trip. Did they create a good experience for students who havent done a lot of international traveling? Seriously, that was suppose to be the best part?!?!?! The biggest problem I saw with safety was when our Tour Guide would take off walking at a breakneck speed, frequently leaving half our group stuck at crosswalks or a few turns behind. Airlines hate it when you get a third party involved, and may respond favorably. She told us we only had five minutes to use the restroom and get back on the bus. What I didn't understand was the fact that they also charged $155 for some type of insurance (which is not apart of their cancellation fees). They have tarnished their reputation and people are not as comfortable traveling with them anymore. Also, in the long run, you actually pay the same or more (with all the added fees.) Whatever happens, we've seen it. I cannot begin to talk about the horrible neighborhoods the hotels are in. Airlines and other travel companies make it so easy for money to flow their way. The first thing to keep in mind is that there are alcohol restrictions with these tours. Im thrilled to share all my ideas with you and hope you like what you find here in my little home on the internet. By the first week I was already begging to go home and I kept hoping, thinking and praying that things would get better however they never did. we signed my son up for a trip to England , Paris, and Rome. During the tour, your group will meet up with various local guides who will give you some sort of tour of the city or historic site that youre visiting. Accommodations and rooming Hotels and hostels, rooms and roommates, amenities, and upgrades. * (Smithsonian Student Travel repeat travelers will receive a If you wanted a refund, there was a fee. His high school in the Parkway school district decided to book the tour through EF Educational Tours. The team will contact you and assist you thereafter. For a fee, a single room can be requested for the tour. While the room wasnt much to write home about, some members of our group lucked out and got spectacular balconies. They are in trouble financially and that is ok with me!!! WBTV contacted EF Tours to find out why, in the middle of a global pandemic, they are refusing to give a full $3,300 refund. What is a COVID-19 Future Travel Voucher? When we did get on the city bus, she told us we had to pay our own fares (the tour was to include ALL transportation), but then told us to NOT pay the fare, as we would never get caught, and even if we did, the fine would only $20. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. I overlooked all that because it was time spent with my daughter. Check out our directory. And, this hotel was a truck stop on the M1. No one asked to go there, and most of us seemed annoyed that we were stopping. EF is withholding $500 in administration fees, plus the $95 deposit, plus some other fee. please contact our team at Elliott Advocacy through this form. I feel like EF tours did not take our interests and feelings into consideration and I feel like this trip was a complete waste of time and money. They both were on the higher end of what I expected based on the descriptions provided by EF Tours of what our hotels would be like. Press J to jump to the feed. Recently I was notified by EF Tours that my child was cancelled from the tour after paying off almost whole trip price. They also promise to have the lowest price on the market for this type of travel. Things took a turn for the worse on our last night of the tour, when we stayed at Hotel La Pergola in Rome. Did EF Tours create the trip of my dreams? Despite these frustrations, the itinerary did take us to some fantastic places and we had some absolutely unforgettable experiences. 109 to 45 days prior to departure: Full refund less $95 non-refundable deposit, all Non-Refundable fees, and 50% of program price. In Italy, the dinners were quite good. TSA Tours, of course. While we were aware of this upfront before the tour, it really did feel like they didnt allow enough time in any location to really see the cities we were in. When Will Hawaiis Safe Travels Program End? How Does PTO Work for Salaried Employees? If requested after enrollment and up to 130 days before departure, the fee is $195. how to get a full refund from ef tours how to get a full refund from ef tours He went as part of a group of senior high school students on a school sponsored trip. The only times it seemed like we werent late was when we had to catch a flight, a train, or a ferry. Our group had a few in person meetings at a local restaurant prior to our trip where we discussed issues ranging from passports to packing for our trip to Europe, and got a chance to meet our fellow travelers. Parents understand why CPS canceled the trips. Our dates were finally confirmed about two months before our departure. To date I paid $1063 on this trip to Peru and canceling it over 1 year in advance due to unforeseen circumstances has cost me $560. Before or at 110 days prior to departure: Travelers may cancel and elect to have their COVID-19 Future Travel Voucher reissued in the same amount of money that was applied to their rescheduled tour. PLAN. In London, the excursion was a visit to the London Eye, a giant ferris wheel type ride that gives riders a birds eye view of the city. There were a total of 40 people on our tour. Before our trip, our group leader did make sure to advise us about pickpocketing and theft at major tourist sites in Europe, and advised us to be prepared. Our help is free. She lost her engagement ring in a rental car. Required fields are marked *. I was super excited to go experience 6 countries however from day one everything seemed to go wrong. It was a disaster. Accommodations and rooming Hotels and hostels, rooms and roommates, amenities, and upgrades. Im not sure what EF added to the experience to warrant that upcharge. Just another site how to get a full refund from ef tours When will I be issued a COVID-19 Future Travel Voucher? All breakfasts were served at our hotels. Get online free 48v Electric Bike Controller Wiring Diagram e-books in eBook format, PDF, ef go ahead tours appMotorcycle Electrical Wiring Diagram Pdf - Motorcycle Wiring Diagram charlotte-purser.blogspot.com. I didn't think sharing was a big deal until I found out that he's expected to share a ben with a complete stranger. As a parent considering an EF Tour for my teenager, I know safety was a big concern for me. Attention to what, though? Echoing a similar suit filed against the operators of EF Tours, the lawsuit argues that WorldStrides has violated its contracts with the plaintiffs by collecting their money while failing to provide the trips for which they pre-paid. So, Hignite and other parents contacted EF Tours to learn they could get only vouchers, or pay the penalty to cancel. websites, advertisements, etc. EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. If not for her, 30 of your kids would be sleeping in the airport for two nights in a row since their new flight to London has a huge 13 hour layover. Kinda defeats the whole concept of insurance. Pre-sale tickets for Ed Sheeran's tour go live on Wednesday, March 8 at 9am for anyone who has preordered the new album via the Ed Sheeran website. This may or may not be true or all groups that are traveling with EF. Your email address will not be published. Youll also connect with other readers who want to make the world a better place. They need to be outted with their unfair business practices. I've decided that I'm not going to go for financial reasons and feeling that it's too expensive for what I'm getting. We also learned that our high school would not give any credit to students who participated in these trips, even though much was made of the educational credit during the pitch to get us to join the tour. Three weeks after enrolling, our circumstances changed so I called to cancel, expecting to pay the $95 cancellation fee x2. Original scheduled departure was on or before May 14, 2020. While it wasnt quite as comfortable as some of the other places wed stayed, it was completely acceptable and had a spectacular view of the Gulf of Naples from the rooftop terrace. She was more worried about herself and her family I guess. We had to accept them. There was a layer of dusty film all over my bathroom and my pillow had an unidentified crusty stain on it. It's essential for customers to examine a seller's return policy before . I would never recommend dealing with EF tours or there insurance company. For detailed information about the safety and coverage programs that apply to your tour, please choose your departure date below. Our lead teacher did this as well. Visite nuestra pgina web de Trminos y Condiciones de los Crditos de Viaje Futuro aqu. EF Tours was contacted today also and there response was they aren't responsible for the insurance company. If you need help with any problem,please contact us through this form. A COVID-19 Future Travel Voucher retains the value of all money paid into a travelers account which can be applied to any EF tours or language product with a departure date prior to the COVID-19 Future Travel Vouchers expiration date. Lunches were not included in the initial price of our trip and were paid out of pocket each day. If it concerns you, definitely mention it to the teacher. On May 1st I lost my job and we immediately contacted Ef Tours to cancel. These Britrail England Flexi Passes are taking forever to refund. We were frequently told we could just grab a bite to eat at the train station or the airport, only to be left with minimal time and very limited options. Per the website, tour participants are assured that travelers can count on safe, clean and comfortable hotels with private bathrooms but much beyond that the info is sparse. The purpose of this article is to provide a step-by-step guide on how to get a full refund from EF Tours. We toured Europe for 12 days, visiting sites in London, Paris, Florence, Rome, Pompeii and Capri, with no more than two nights in any destination. The fee for this service is $145 if requested upon enrollment. Against my better judgement. Were going to start with the breakdown of how things work with EF and what to expect as a participant or a parent, and then move on to our specific experience with our tour. You're in!) You might not know all the answers, but you've got a friend in us! New comments cannot be posted and votes cannot be cast. Other than the local tour guides and maybe the tiramisu class, I wouldnt call just visiting these historic places an experiential learning activity.. Adults did need to pass a background check in order to participate in the trip, since adult tour participants are traveling with minors. Exploring the Pros, Cons, and Benefits of Utilizing Professional Vacation Planning Services. Read 131 . We did not get to select from a menu and were all served the same thing each night, with the exception of those who had special dietary needs. That seems to be the question at hand here. Call 800-590-1161 to enroll, EF Tours for Girls Ours just didnt seem quite ready to handle all the pressures and logistics that are required for managing a group of 40 people for 12 days. Only a couple of people were given her contact information, which made communication confusing and difficult during our free time, especially when she got delayed during our free evening in Paris and our meeting time had to be pushed back significantly. My daughters room had the same layer of dirt in the bathroom, plus a shoe print from where someone killed a bug on the wall. Also, keep every email and receipt. My son is (or perhaps was) traveling on an EF tour this summer with a very small group from our high school. To make matters worse, EF Tours often refuses to issue refunds even after customers have submitted evidence of their dissatisfaction. to a single room. Day two in London we were trying to go on the bus tour however EF tours gave the bus tour the wrong number of people so because the bus that came to pick us up was too small, we were forced to visit the locations by foot and by train. EF Go Ahead Tours also allows you to change the date of tour or destination up until your final payment day. Since the legal drinking age in the areas we visited was 18, student who met this requirement were allowed to drink alcohol on our trip, but were asked to limit it to one drink with dinner. In London, a walking tour of Piccadilly Circus, Covent Garden and Leicester Square was replaced with free time at the British Museum, which we really didnt mind. The deduction of $565 includes items such as the non-refundable deposit and other non-refundable fees. Im not sure if the lunch situations were like this because of our tour guide or because of EF itself. By skipping the London Eye, we were able to have a bit more time to explore and plenty of time to enjoy our pub dinner that we mentioned earlier since the London Eye excursion was timed to happen right before dinner. Sometimes it seemed inevitable, like when we were stuck in an airport or train station. People are requiredLISTENrequired to purchase the Global Protection Plan. About Ultimate Break tours Meals, transportation, Tour Directors, pace, customization, and who you'll be traveling with. Also, I want to upgrade my kids' flight on the way home - EF passes the responsibility to their "booking" agent in Switzerland or they say to call the airline. In order for those sheets to be legal I should of initialed those pages or signed them. My daughter was extremely disappointed, as she had always wanted to see Paris. Our Safety & Incident Response team is available 24/7 and we have a resource network of industry experts, healthcare professionals, and government personnel who liaise with local embassies, government authorities, and health providers. Did you purchase trip insurance? I will never travel with EF Tours again. In Rome, it was a tiramisu cooking class. But the worst experience in this hotel went to a dad on our trip, whos single room contained only a sofa. Press question mark to learn the rest of the keyboard shortcuts. When you travel with EF, you get the benefits of our 55+ years of experience and our unmatched global network. . The rooms at these Hiltons were very new, immaculately clean and extremely comfortable. I am outraged and helpless. What can a COVID-19 Future Travel Voucher be used for? lakewood board of education address; hyde park skatepark london; obituaries humphrey, nebraska Menu Toggle. But use a credit card, and you have the full force of federal law (the Fair Credit Billing Act) and your credit cards resolution department in your corner. Im extremely glad we made those decisions. I had to also pay $500.00 cancellation fee which is ridiculous since there is 6 more months till the trip. Two straight hours of calling the ef tours emergency hotline and no still no answer. Here's how we make world travel easy. I registered my son and I to go on a tour in June 2017. You can call EF Ultimate Break at 1-800-766-2645. fender american professional ii vs ultra. They are basically stealing our money and find this to be okay. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Proudly powered by WordPress This was the only true hostel on our trip. $900 which we did. The teacher wouldnt return my phone call, or emails. Our specific tour featured quite a daunting itinerary. Thanks :). Spring break trip with the school for my two boys to go to Greece and Italy this year. Menu. This company is a complete scam. I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. Our tour consisted of 26 travelers from our high school: three teachers, seven adults and 16 students. Transfer of COVID-19 Future Travel Voucher. When I called about a refund for the extension being taken off I was told by customer service "They make the cost even out." My EF Tours experience definitely taught me a lot about group travel. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! The airline say to call the company that is organizing. Although she sent Expedia all of her receipts, the online travel agency refused to refund the unused leg or the new ticket she had to buy. It took me to every floor and A) the offices are gorgeous! A money grab. There were also some pretty significant changes to our itinerary. Of course we were served a lot of pasta, but we also had braised beef in tomato sauce, gnocchi, and pizza. Whatever happens, weve seen it. While they still stuck with four students to a room, several of the student rooms had enough beds to sleep up to 12 people. They can advise you on the best course of action and represent you in court if necessary. IS this the only forum about this place? EF seems to take the money and doesn't provide much other info. Theme: Newsup by Themeansar. Make sure to include all relevant information, such as the date of the transaction, the amount of the refund requested, and any evidence you have of your dissatisfaction with EF Tours. Just keep your expectations realistic. I think communicating with the group more about where were going could have avoided some sticky situations that a few of our travelers found themselves in when they were left behind. Most of the time we had no idea where we were headed when we were walking to different locations. Vouchers issued and redeemed by the original traveler may not be combined with future discounts, scholarships, or other special incentives if the same discounts, scholarships, or other special incentives existed on the original tour. I find that unreasonable - they initially said another roommate, now I am finding 4 kids in a room. During our time in Rome, lunch came with some free time to wander, so we were able to go out and select the restaurant of our choice. She had us walking everywhere (1 1/2 mile from our hotel to the bus stop each day. I will not let this go if need be I will take them to court and sue there asses. With no more than 48 hours in any location, we expected it to be jam packed. HOW CAN THIS BE LEGAL??? Travel Company efeducationaltours eftours eftours Photos See all Videos See all 1:02 Trminos y Condiciones de los Crditos de Viaje Futuro, Beverages and meals (when not indicated in itinerary), Customary gratuities (for your Tour Director, bus drivers, and local guides), Porterage or any applicable baggage-handling fees imposed by the airlines, Expenses caused by airline rescheduling, cancellations, or delays caused by the airlines, bad weather, or events beyond EFs control, Passport, visa, and reciprocity fees or any other fees associated with entry to or exit from a specific destination. The swimming area was not separated in any way from boat traffic, nor was my son warned about possible boat traffic. How to get tickets. My first was as a parent going with my 15-year-old along with a group of about 20 kids (from a . Has anybody been to the office of EF? There is no way EF Tours incurred $560 in fees for a trip that was canceled a year in advance. Be aware of high-touch surfaces, such as handrails, arm rests, and security bins at the airport, and be sure to wash hands thoroughly after coming in contact with such surfaces, or before any meal. EF tours looks like another fish altogether.a money-making venture of little value for the parents. Evidently, just before the drop deadline, the other boys in our group dropped out because of cost, and he's the lone boy traveling from our school with a group of girls. I was told by the EF Tours representative that he could room with boys from other schools or upgrade (at an additional $90 per night!) Four kids to a room was common on our tour. Tours are advertised by the group leader/teacher to students at their school and to their local community. Well isn't that what insurance is for??? For many years I organized and lead group tours to Europe for my college. Flights cancelled, rerouted. I have traveled extensively with Expedia, always buy travel insurance, and am covered for any thing, from war to terrorism, to a pandemic. labelled. | There were no linens or towels available to him whatsoever. Once youve signed up for your EF Tour, youll be given access to a tour portal on the EF website where you can track your payments and what steps you need take next to participate in the trip.