kaiser permanente text bot interview kaiser permanente text bot interview

1 / 41. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. "I would describe my personality as approachable, light-hearted, and positive. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. I strive for perfection too often, which causes unnecessary stress for myself. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. Avoid speaking negatively about any patients or colleagues and use a recent example from your current role. You've done well by answering diplomatically. Is this something junior staff can be involved in? Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. I continue to work on this on a daily basis. There is a balance between allowing normal emotion and allowing it to impact your work. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. I also receive emails from different pharmacy pages with interesting articles.". I cope with these emotions by telling myself that it's not my story, it's the patient's story. Nice work! "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. Did your team learn how to effectively use PPE and successfully protect themselves and their patients? Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. ", "I have three philosophies when it comes to my work. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. Did you consider how leaving AMA would impact his health and well-being? I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. Strong communication skills are required to be an active leader. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. With the new information you have gained during the interview, think about the job and consider if the offer is what you need and want. At the end of the day, many role titles are fluid. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. ", "Since growing up in a rural town, I was fascinated with the diversity of students/faculty when I attended Emory University. It can help to think of it more broadly - going beyond your actual job title to reveal more about how you function within a healthcare team. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. ", "I'm a very detailed and organized person. ", "In my current role as the lead scheduler, I am responsible for making the schedules for the schedulers in three different departments. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. ", "No problem. Just some food for thoughthow does this response align with the Kaiser Permanente philosophy? I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. It sounds as though you are highly organized and methodical in your work. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. These experiences have really opened my eyes to working with people from backgrounds different than myself. Your problem-solving approach is fantastic! ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. Kaiser Permanente is 100% focused on the service that they provide to their patients. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. Early in my career, I probably worried too much about the fear of failure with my patients. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. ", "When I started in Interventional Radiology, I was not trained in IR procedures. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. These can include terms like sympathy, empathy, humanity, kindness, caring, and heart. ", "Yes, the pharmacist and I are the ones that order prescriptions most of the time. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. I would plan to make a positive impact very quickly by conducting training with staff and implementing a code of conduct within the clinic. Our interview questions and answers do not represent any organization, school, or company on our site. There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. We've all had those tough cases. "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. We told her we were going to order it and it was supposed to be there that day. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. "I have worked with diverse groups of people most of my career, including my time in college. If you have an interview for a job at Kaiser Permanente then this is the video that you need to watch in full to help you prepare great answers that will hel. If possible, avoid extreme responses that include speaking negatively of others or naming people. I called McKesson and ask them for a specialty same-day delivery and explained the situation to them, I told the patient we will receive it that night and apologized when she came to pick it up, and I make sure we always have it on stock for her.". 3.2 (5 reviews) Term. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. One of the toughest parts of communication can be delivering bad news to people with whom you work. ", "Patient adherence, the idea of patients, not taking their medications like they are supposed to, and affecting their health, can be stressful. I am a competitive individual and enjoy keeping fit. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. What does it mean after your phone interview. In my current position, I am not the most persuasive person on our team, but I am highly creative. Ultimately the patient understood and the procedure was finally completed.". Instead, I got permission to spend a day in a highly-rated clinic serving the same population. My approach is to tune out the negativity and try to figure out why the personality is difficult. "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. To find out what other health systems can learn from KP's experience, the Quarterly recently spoke with Harold "Hal" Wolf III, senior vice president and chief operating officer of the Permanente Federation, the national umbrella organization for the Permanente Medical Groups (the physician component of KP). Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. I've cleaned up your answer slightly to more successfully deliver your message. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible. Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. We do not claim our questions will be asked in any interview you may have. The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. Unfortunately, the sales have shut down. ", "You are searching for someone with 5 years' experience and I have two. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. Are there specific Kaiser volunteer opportunities you'd be interested in? When have you had to adapt to change in the workplace? You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. Find additional company focused interview questions by practicing from one of our industry sets. I love working with like-minded people who set challenging goals for themselves. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. Talk about the importance of a diverse team and give examples of a time where you thrived in this type of environment. At Kaiser Permanente, the most difficult side of working in the healthcare industry entails having difficult conversations with both colleagues and patients. I like working in an industry where genuine care is valued. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. Since I have two high school girls who are involved in music. Talk about your qualifications and skills that will help you to do this job well. This question is a little tricky because it's unclear. Also, avoid telling the interviewer that you get along with everyone all the time. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. We also raise chickens and goats and have a couple of horses as well. I have a kind and outgoing personality. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. ", "I work good with minimum supervision, but I also enjoy working with a team. Why Do You Think You Are A Good Fit For This Company? Are there any specific action steps you would need to take to reach your goal of becoming a PA? This shows the interviewer that you've done your research and aren't answering vaguely. Your answer shows the interviewer that you can work well with almost anyone. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. My idea was to talk to users of EHR systems at all levels. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. You'll quickly find that I am capable to perform this job with the highest of abilities despite not having the required five years of experience. Interview answers were first added by Ryan Brunner on an unknown date, Interview questions were first added on August 9th, 2016, Interview questions and answers were updated by Ryan Brunner on September 20th, 2018, 1 community answer was added by Lauren McCabe on October 22nd, 2019, 1 community answer was added by Lauren McCabe on October 23rd, 2019, 5 community answers were added by Rachelle Enns on November 27th, 2019, 1 community answer was added by Rachelle Enns on November 28th, 2019, 8 community answers were added by Rachelle Enns on November 29th, 2019, 7 community answers were added by Rachelle Enns on November 30th, 2019, 1 community answer was added by Rachelle Enns on December 3rd, 2019, 1 community answer was added by Rachelle Enns on December 4th, 2019, Interview questions and answers were updated by Rachelle Enns on January 26th, 2020, 2 community answers were added by Rachelle Enns on May 8th, 2020, 6 community answers were added by Rachelle Enns on May 9th, 2020, 112 questions and/or answers were updated by Ryan Brunner on November 21st, 2021, Checked for grammar and spelling mistakes by Crystal Goines on November 21st, 2021, 1 community answer was added by Kevin Downey on June 28th, 2022. The challenges are learning how each new hire learns and the best approach to teaching each new hire.". The HR Partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. There are no other roles for that position". If possible, pick a weakness that is not a core skill for the position you are interviewing for. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. At Kaiser Permanente, integrity is held in the highest regard. Know peds RSV scenerio : it's big now on the news . I'm happy to answer any questions you have. "If I could expand my expertise in any medical specialty, I would choose anything within primary care. It has kaiser questions . I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. "In my current role there is a lot of staff turnover when it comes to our management team. where i concurrently pursued a degree in both nursing and biological sciences. "I have often been complimented on my relationship-building skills. The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. Upon first taking the call, the patient was name calling and yelling.